Recruitment Operations Manager

Wilson

. Support mentoring, coaching, and development of the team; recognize strengths and weaknesses and build performance improvement plans .

Posted 10/14/2026full-timePrague • CzechiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and mentoring capabilities while effectively managing recruitment strategies and performance metrics. Proficient in developing team goals, analyzing client satisfaction, and ensuring compliance with industry standards.

Highest-signal resume keywords

Team LeadershipRecruiting Strategy DevelopmentPerformance ManagementClient Relationship ManagementAgility in Fast-Paced Environments

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruiting PlatformsATS DatabasesSourcing MethodsBoolean StringsPerformance Metrics AnalysisP&L UnderstandingGoal SettingProcess AdherenceResource AllocationClient Satisfaction Assessment

Soft Skills

Excellent CommunicationTime ManagementOrganizational SkillsAttention to DetailTeam Culture Champion

Tools & Technologies

CRM SystemsSocial Media SourcingNetworking Platforms

Industry Keywords

RPOStaffing IndustryClient-Industry KnowledgeLabor-Market KnowledgeSLA Understanding

About the role

Key responsibilities & impact

Support mentoring, coaching, and development of the team; recognize strengths and weaknesses and build performance improvement plans
Run and lead a team of Recruiters, driving performance results across assigned accounts
Act as a consultative tactical partner using labor-market and client-industry knowledge to provide sourcing strategies
Set daily, weekly, monthly, and quarterly goals; build recruiter equations and adjust goals agilely
Handle direct employee issues and processes, including performance management, appraisals, and development planning
Own comprehensive reporting to senior leadership
Understand contract details, P&L, and account logistics to lead the team and direct focus
Ensure the team understands metrics, SLAs in the SOW, and impacts on recruiter performance
Forecast resourcing needs, allocate resources, and assign requisitions
Assess and measure client satisfaction and respond urgently to issues
Champion a strong team culture
Identify and prioritize short- and long-term account and recruiter-desk goals
Audit team metrics, process adherence, and administrative compliance at least weekly
Determine and communicate weekly goals to sourcing team members
Partner with CRM, senior leadership, clients, and external partners
Report and analyze metrics and communicate successes, challenges, and opportunities to the team
Perform other duties as assigned

Requirements

What you’ll need

Excellent communication and ability to clearly set expectations and objectives
Strong time management, organization, and attention to detail skills
Ability to develop and present recruiting strategy plans for delivery clients and execute across the team
Ability to successfully lead through metrics
Strong business knowledge in multiple industries and demonstrated business insight at all levels within a client relationship
Agility in a fast-paced environment with ever-changing demands
Understanding of multiple recruiting platforms and ATS databases
Knowledge of sourcing through social media, alumni and social networking, Boolean strings, direct/cold-call sourcing, traditional and creative sourcing methods, and targeted referrals
Previous and demonstrated leadership/supervisory experience in RPO or Staffing industry preferred
On-site with client in Prague 2–3 days per week