Field Claims Supervisor

Windward Risk Managers

. Supervise, mentor, and develop a team of outside property field adjusters .

Posted 9/17/2026full-timeWest Palm Beach • Alabama • United StatesMid-LevelSenior💰 $95,000 - $105,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing property claims, ensuring compliance with state regulations, and delivering exceptional customer service. Proficient in claims management systems and possesses strong leadership skills to mentor and develop a team of adjusters.

Highest-signal resume keywords

First Party Field Property Claims ExperienceXactimate ProficiencyFlorida 6-20 Resident All Lines Adjuster LicenseLeadership or Supervisory ExperienceKnowledge of Homeowners and Residential Property Coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims HandlingCoverage AnalysisSettlement Decision MakingRegulatory ComplianceCatastrophe ManagementClaims Metrics MonitoringOperational EfficiencyCustomer Satisfaction ManagementComplex Claims HandlingLarge-Loss Claims Experience

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationMentoringCollaboration

Tools & Technologies

Claims Management SystemsXactimate

Certifications & Qualifications

AICCPCUSCLAFlorida 6-20 Resident All Lines Adjuster License

Industry Keywords

Property ClaimsState Claims RegulationsCompliance StandardsCatastrophe ResponseCustomer Service

About the role

Key responsibilities & impact

Supervise, mentor, and develop a team of outside property field adjusters
Ensure timely and accurate coverage analysis and claim handling in compliance with company guidelines and state regulations
Monitor and manage claim metrics, including cycle time, severity, and customer satisfaction
Assist with complex, large-loss, or escalated claims
Collaborate with underwriting, legal, SIU, and vendor partners
Support catastrophe response efforts when needed
Drive claim quality, operational efficiency, regulatory compliance, and exceptional customer service throughout the claim lifecycle

Requirements

What you’ll need

5+ years of first party field property claims experience
Strong knowledge of homeowners and residential property coverage forms
Demonstrated understanding of state claims regulations and compliance standards
Excellent written and verbal communication skills
Proficiency with Xactimate and claims management systems
Ability to make sound coverage and settlement decisions
Must maintain a Florida 6-20 Resident All Lines Adjuster License
AIC, CPCU, SCLA, or other industry designations preferred
Experience with catastrophe management a plus
Experience handling complex and large-loss property claims
2+ years of leadership or supervisory experience preferred
Must be located within a commutable distance to West Palm Beach, FL
Must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future

Benefits

Comp & perks

100% employer paid health insurance for employees
Up to 6% 401(k) match with immediate vesting
Long-term and short-term disability insurance
3 weeks PTO to start
Generous paid holidays
Tuition reimbursement and continuing education support
Collaborative and growth focused culture