Windward Risk Managers

Supervisor

• Supervise, mentor, and develop a team of outside property field adjusters
• Ensure timely and accurate coverage analysis and claim handling in compliance with company guidelines and state regulations
• Monitor and manage claim metrics, including cycle time, severity, and customer satisfaction
• Assist with complex, large-loss, or escalated claims
• Collaborate with underwriting, legal, SIU, and vendor partners
• Support catastrophe response efforts when needed
• Drive claim quality, operational efficiency, regulatory compliance, and exceptional customer service throughout the claim lifecycle

Field Claims Supervisor