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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer renewals and retention strategies within a SaaS environment, with a strong focus on achieving revenue goals and mitigating churn. Proven ability to collaborate cross-functionally and maintain accurate forecasts while developing relationships with partners.
Highest-signal resume keywords
Cybersecurity ExperienceSaaS Revenue Organization ExperienceRenewal Quota AchievementSalesforce FamiliarityChurnZero Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Retention StrategyQuote-To-Close ProcessRevenue ForecastingRenewal Process ManagementRisk Mitigation
Soft Skills
Independent WorkTeam CollaborationCustomer Relationship ManagementProblem Solving
Tools & Technologies
SalesforceCPQIronCladChurnZero
Industry Keywords
SaaSRenewalsCustomer SuccessChannel PartnershipsLegal Compliance
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Work closely with Sales and Customer Success teams on customer retention and expansion strategy
- Secure up-for-renewal dollars and mitigate renewal risk
- Handle the quote-to-close process for renewals 120 to 90 days before the renewal due date
- Achieve or exceed quarterly revenue goals for retention, growth, and term extension of existing customer contracts
- Partner with Customer Success to assess customer health and drive the appropriate renewal strategy
- Maintain and report an accurate forecast of renewals within the assigned book
- Manage renewal processes for multiple commercial customers concurrently
- Escalate customer concerns when appropriate
- Identify at-risk renewal clients and mitigate contraction and churn
- Develop and maintain relationships with channel and alliance partners to identify and close joint opportunities
- Collaborate cross-functionally with Legal and Deals Desk
- Recommend and contribute to process improvements
Requirements
What you’ll need- Must be located in the Western United States
- 2 years of related cybersecurity and renewals experience
- Experience working in a SaaS revenue organization, such as Sales, CSM, or a renewals team
- Deep understanding of SaaS offerings and pricing models, with ability to learn Wiz's offerings and pricing with agility
- Ability to work independently and as part of a team
- Confidence and ability to navigate customer and partner renewal processes per Wiz rules of engagement
- Legal right to work in the United States without visa sponsorship
- Preferred: 5 years of related cybersecurity and renewals experience
- Preferred: Proven track record of success and over-achievement of renewal quota
- Preferred: Familiarity with Salesforce, CPQ, IronClad, and ChurnZero
Benefits
Comp & perks- Bonus
- Equity
- Benefits
- Google benefits
