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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business operations, strategic planning, and financial management, with a strong ability to influence stakeholders and manage complex projects in a high-tech environment. Proficient in overseeing operational tech stacks and vendor relationships while ensuring compliance and security.
Highest-signal resume keywords
Business Operations ManagementFinancial ForecastingVendor Relationship ManagementTechnical EnablementCross-Functional Stakeholder Influence
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Budget TrackingBusiness Case DevelopmentOKR TrackingOperational Tech Stack ManagementCloud Concepts (GCP, AWS, Azure)CybersecurityTechnical Lab EnvironmentsDocumentation ManagementData AnalysisMetrics Reporting
Soft Skills
Leadership CommunicationInfluencing Without AuthorityAdaptabilityProblem SolvingCross-Team Collaboration
Industry Keywords
Chief of StaffCustomer EngineeringSales EngineeringCustomer SuccessHigh-Tech Environment
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityGoogle Cloud Platform
About the role
Key responsibilities & impact- Serve as the operational right hand and proxy to the Head of Global Technical Enablement
- Build the operating system for the organization and keep the business inspection-ready
- Own the operating rhythm through leadership staff meetings, quarterly planning, and retrospectives
- Partner with leadership to draft, cascade, and track OKRs
- Govern the decision log, assigning owners and dates and following through on initiatives
- Lead financial forecasting, budget tracking, and business case development for enablement infrastructure
- Oversee platform renewals, vendor relationships, and the operational tech stack
- Manage integration, provisioning, and access logistics for enablement platforms while ensuring security compliance
- Maintain the continuously current business narrative covering organization, strategy, OKRs, metrics, risks, and wins
- Convert dashboards and learner/course metrics into actionable leadership narratives
- Prepare the Head of GTE for executive reviews, QBRs, skip-levels, and escalations
- Represent the Head in forums and carry context and decisions between stakeholders
- Coordinate between GTE pillar leads and Product Management, Product Marketing, Solutions Engineering, and Support
- Execute cross-team operational shifts, integrations, and strategic rollouts across global dependencies
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
- 5+ years of experience in business operations, strategy, chief of staff roles, or technical program management, including direct support of senior leaders
- Experience managing operational tech stacks, vendor relationships, and organizational budgets/OPEX or business cases
- Ability to write and speak at a leadership altitude and influence cross-functional stakeholders without formal direct authority
- Ability to manage multiple complex threads, ensuring everything is documented and decisions result in action
- Experience in an Office-of-the-CxO or as a dedicated right-hand to a senior leader in a high-tech environment preferred
- Familiarity with cloud concepts such as GCP, AWS, or Azure, cybersecurity, technical lab environments, or developer platforms preferred
- Experience with technical enablement, customer engineering, sales engineering, or customer success organizations preferred
- Ability to operate in high ambiguity and invent structure as priorities shift across a distributed, global organization preferred
- Legal right to work in the United States without visa sponsorship
Benefits
Comp & perks- Base salary
- Bonus
- Equity
- Benefits
- Google benefits information provided