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WM

Account Executive, Healthcare

WM

. Maintain and develop existing hospital clients through high levels of service .

Posted 11/10/2026full-timeRemote • Maryland • United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on customer retention, relationship building, and strategic outreach. Proficient in conducting client care visits and formulating strategies to enhance service offerings and revenue growth.

Highest-signal resume keywords
Account Management ExperienceCustomer Retention StrategiesOutbound Customer OutreachClient Care VisitsSales Training Participation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer ServiceReport GenerationStrategic Account ReviewsRevenue Growth StrategiesProblem Resolution
Soft Skills
Relationship BuildingCommunication SkillsCustomer Issue HandlingTeam Collaboration
Tools & Technologies
Standard Office EquipmentComputersPhonesCopy Machines
Industry Keywords
Business AdministrationMarketingSalesCustomer OutreachService Management

About the role

Key responsibilities & impact
  • Maintain and develop existing hospital clients through high levels of service
  • Identify opportunities to introduce additional services and increase revenue
  • Conduct weekly outbound customer outreach calls
  • Conduct client care visits in the market
  • Conduct strategic account reviews with assigned customers
  • Formulate customer-retention strategies
  • Handle and resolve customer issues and concerns
  • Complete weekly, quarterly, and ad hoc reports
  • Participate in sales training and special projects
  • Follow WMHS security, safety, and operational policies
  • Liaise with customers to understand product and service requirements
  • Establish relationships with current and potential customers in the assigned territory
  • Partner with the Service Manager on retention and customer issues
  • Debrief service issues with the Service Manager, Operations Manager, and CSRs
  • Perform other assigned duties

Requirements

What you’ll need
  • Must live and work in the US
  • Bachelor's Degree with an emphasis on Business Administration, Marketing, or Sales is preferred but not required; or industry experience equivalent
  • 4 years of account management experience
  • Ability to travel in the greater Gaithersburg, MD area based on customer needs
  • Ability to use standard office equipment such as computers, phones, and copy machines

Benefits

Comp & perks
  • Unlimited commission
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability insurance
  • Stock purchase plan
  • Company matching on a 401(k)
  • Paid vacation
  • Paid holidays
  • Paid personal days