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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative selling and strategic account management to drive revenue growth while ensuring high customer satisfaction. Proficient in utilizing sales productivity software and proposing compliant customer solutions tailored to client needs.
Highest-signal resume keywords
Consultative SellingCustomer Relationship ManagementRevenue GrowthContract NegotiationCustomer Satisfaction
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategyAccount PenetrationService Agreement ManagementEscalation ResolutionProduct Knowledge
Soft Skills
Proactive CommunicationRelationship BuildingPersuasionCollaborationProblem Solving
Tools & Technologies
Sales Productivity SoftwareCustomer Relationship Management ToolsPricing Tools
Certifications & Qualifications
REAL IDTSA-Approved Alternative
Industry Keywords
Non-Consumer-Based Industry SalesComplianceService StrategiesCustomer SolutionsRevenue Generation
About the role
Key responsibilities & impact- Proactively maintain and grow revenue from current WM customers within an assigned book of business
- Ensure assigned customers have signed service agreements in their initial term and on file
- Increase account penetration through strategic product sales
- Communicate proactively with customers quarterly to strengthen and expand relationships
- Persuade customers to sign written agreements through contract education and negotiation
- Update and renew customer service agreements
- Resolve service escalations within the defined territory
- Generate revenue growth using consultative selling and value propositions
- Communicate rates, fees and service strategies
- Establish and maintain high customer satisfaction
- Collaborate with the Inside Sales Manager to resolve customer issues
- Align WM products and services with customer needs
- Refer additional WM business opportunities internally as appropriate
- Use sales productivity software accurately and consistently
- Propose compliant customer solutions
Requirements
What you’ll need- Must live and work in the U.S.
- High School Diploma or GED (accredited)
- 3 years of experience in non-consumer-based industry sales
- 1 year of internal requirements involving customer interaction and proven success
- Must reside in the greater Phoenix area
- Use WM sales productivity software tools, including Customer Relationship Management and Pricing Tools
- Ability to propose customer solutions compliant with local, state and federal regulations
- Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for air travel or federal property access
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- Incentive pay
- REAL ID or TSA-approved alternative support/requirement for business travel or federal property access