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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and organizational skills to manage client invoicing and reporting processes effectively. Proficient in data analysis, project management, and collaboration across departments to identify process improvements and resolve issues.
Highest-signal resume keywords
Data AnalysisMicrosoft Excel (Pivot Tables, Macros)Project ManagementStrong Communication SkillsProcess Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ProfilingRoot Cause AnalysisRequirements DocumentationAutomation TestingCXML/EDI/CSV ReviewExcel Lookup FunctionsData AcquisitionTrend AnalysisWorkflow MonitoringIssue Resolution
Soft Skills
Strong Organizational SkillsAttention to AccuracyNote-Taking SkillsCollaborationProblem-Solving
Tools & Technologies
Microsoft Office SuiteSmartsheetWO Management SystemsExcel MacrosOnline Collaboration Tools
Certifications & Qualifications
REAL ID or TSA-Approved Alternative
Industry Keywords
Business AdministrationClient InvoicingBilling IntegrationCross-Functional TeamsData Summaries
About the role
Key responsibilities & impact- Provide data and work assessment, reporting, and recommendations within the assigned area
- Manage and maintain client invoice templates and integrations
- Work across departments and third-party companies on client invoicing template and billing integration projects
- Prepare reports on data summaries, changes, and trends for management
- Monitor workflow to ensure timely completion of projects and daily work requirements
- Provide support for WO Management Systems
- Create requirements and testing documents for internal automation projects
- Uncover issues, evaluate courses of action, and promote the best resolution option
- Acquire data from primary and secondary sources and analyze trends or patterns in complex datasets
- Perform data profiling and root cause analysis to identify anomalies
- Identify process improvement opportunities
- Resolve issues arising from internal department functions or customer requests
- Track issues through resolution with other groups
- Participate in special projects and cross-functional teams
- Determine areas of risk as new or changed processes are implemented
Requirements
What you’ll need- Bachelor's Degree (accredited), or High School Diploma or GED (accredited) and 4 years of relevant work experience in Business Administration or similar area of study
- Intermediate Microsoft Office Suite skills, including Excel Pivot tables and lookup functions
- Familiarity with Smartsheet or similar online collaboration tool
- Ability to use Excel macros
- Familiarity with project management
- Strong analytical skills
- Strong organizational and note-taking skills and attention to accuracy
- Strong written and spoken communication skills
- Strong Copilot skills
- Ability to learn to review technical requirements documentation related to cXML/EDI/CSV
- Ability to review raw XML/CSV and other text formats
- Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for air travel or federal property access
Benefits
Comp & perks- Hybrid work arrangement
- Equal employment opportunity and accommodations
- REAL ID or TSA-approved alternative support/requirement for business travel or federal property access
- Benefits, resources, and engagement activities
- Growth and career development opportunities
- Sustainability-focused company environment