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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data maintenance, quality assurance, and customer support, with a focus on enhancing sales operations and customer satisfaction through effective communication and data analysis.
Highest-signal resume keywords
Data MaintenanceQuality Assurance ReviewsCustomer SupportData AnalysisAdministrative Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryReport PreparationVolume ReportingRevenue ReportingBilling Inquiries
Soft Skills
Critical ThinkingCommunication
Tools & Technologies
WM SystemsLandfill SystemsVisor
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Sales OperationsCustomer SatisfactionWaste Profile Renewals
About the role
Key responsibilities & impact- Conduct routine data maintenance of sales, web, landfill, Visor and company landfill systems
- Perform data entry into WM systems
- Perform quality assurance reviews of account setups
- Prepare customized bills, WM system exports, letters, and correspondence
- Prepare volume and revenue reports for sales representatives and customers
- Support billing inquiries or special bills
- Coordinate waste profile renewals
- Maintain electronic and hard-copy filing systems
- Provide customer support via phone and email
- Support the Key Accounts Sales Team through administrative coordination and customer data maintenance
- Use data analysis and critical business thinking to streamline sales operations and enhance customer satisfaction
Requirements
What you’ll need- High School Diploma or GED (accredited)
- 1 year relevant work experience (in addition to education requirement)
- Must live and work in the US
- Ability to perform the listed physical and occupational requirements, with reasonable accommodation available where applicable
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative may be obtained if required for business travel or federal property access