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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data management and customer support, with a focus on maintaining accurate digital records and providing administrative assistance to sales teams. Capable of conducting quality assurance reviews and preparing detailed reports for internal and external stakeholders.
Highest-signal resume keywords
Data EntryCustomer SupportQuality AssuranceAdministrative SupportReport Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data MaintenanceDigital Record ManagementQuality Assurance ReviewsReport PreparationBilling Support
Soft Skills
CommunicationOrganizational SkillsCustomer Service
Tools & Technologies
WM SystemsSales SystemsLandfill Systems
Certifications & Qualifications
High School DiplomaGEDREAL IDTSA-Approved Alternative
Industry Keywords
Technical Service CenterManufacturing SalesWaste Profile Renewals
About the role
Key responsibilities & impact- Set up and maintain digital customer records
- Provide administrative support for the Technical Service Center and Manufacturing & Industrial Sales Team
- Provide service and support within the Centralized Setup Team for internal and external customers
- Conduct routine data maintenance of sales, web, landfill, Visor, and company landfill systems
- Perform data entry into WM systems
- Perform quality assurance reviews of account setups
- Prepare customized bills, WM system exports, letters, and correspondence
- Prepare volume and revenue reports for sales representatives and customers
- Support billing inquiries and special bills
- Coordinate waste profile renewals
- Maintain electronic and hard-copy filing systems
- Provide customer support via phone and email
Requirements
What you’ll need- High School Diploma or GED (accredited)
- 1 year relevant work experience (in addition to education requirement)
- Must live and work in the US
- REAL ID or TSA-approved alternative required for business air travel or federal property access, or willingness to obtain one
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- We Are WM perks, resources, and engagement activities
- Growth and career development opportunities
