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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data maintenance, quality assurance, and customer support while effectively managing billing inquiries and reporting. Familiarity with Salesforce and Microsoft Office tools enhances operational efficiency.
Highest-signal resume keywords
Data MaintenanceQuality Assurance ReviewsCustomer SupportSalesforce ExperienceMicrosoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryQuality AssuranceReport PreparationBilling SupportVolume Reporting
Soft Skills
Customer ServiceCommunication
Tools & Technologies
SalesforceFastlaneMASMicrosoft WordMicrosoft ExcelWindows
Certifications & Qualifications
High School DiplomaG.E.D.
Industry Keywords
Waste ManagementLandfill SystemsAccount SetupFiling SystemsEmail Management
About the role
Key responsibilities & impact- Conduct routine data maintenance of sales, web, landfill, Visor and company landfill systems
- Perform data entry into WM systems
- Perform quality assurance reviews of account setups
- Prepare customized bills, WM system exports, letters and correspondence
- Prepare volume and revenue reports for sales representatives and customers
- Support billing inquiries and special bills
- Coordinate waste profile renewals
- Maintain electronic and hard copy filing systems
- Provide customer support via phone and email
- Manage the inbound email queue
- Support special projects
Requirements
What you’ll need- Must live and work in the US
- High School Diploma or G.E.D. (accredited)
- One (1) year of relevant work experience in addition to the education requirement
- Preferred: Prior experience with Salesforce, Fastlane or MAS
- Intermediate level experience with Microsoft Word, Excel and Windows
- Ability to perform each essential duty satisfactorily
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-Term Disability
- Stock Purchase Plan
- Company match on 401K
- Paid Vacation
- Paid Holidays
- Paid Personal Days
