Inside Sales Supervisor

. Maintain and reinforce the corporate sales strategy and design with the Inside Sales Team .

Posted 10/14/2026full-timePhoenix • Arizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and supervising Inside Sales Teams while ensuring high customer satisfaction and accurate record-keeping. Proven ability to execute training, coaching, and performance management to achieve sales goals.

Highest-signal resume keywords

Inside Sales Team SupervisionCustomer Satisfaction ManagementSales Call Activity GoalsTraining and CoachingBusiness-to-Business Sales

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Record MaintenanceSales Strategy DesignLead GenerationPerformance ManagementSales Forecasting

Soft Skills

CommunicationProblem Solving

Tools & Technologies

Standard Office Equipment

Certifications & Qualifications

Bachelor's DegreeHigh School DiplomaGED

Industry Keywords

Sales TransactionsProspect DataContractsOrdersService Machine Documentation

About the role

Key responsibilities & impact

Maintain and reinforce the corporate sales strategy and design with the Inside Sales Team
Establish and maintain high customer satisfaction on all sales transactions
Communicate and work with Area Sales Managers to resolve escalated or unique customer issues
Supervise Inside Sales Department activities
Ensure team members meet or exceed sales call activity goals for new sales, lead generation, and contact productivity
Forecast and recruit qualified candidates for available or upgraded Inside Sales Team positions
Execute formal training and informal coaching for Inside Sales Representatives
Participate in training and coaching Inside Sales staff
Set up and maintain accurate customer records for prospect data, contracts, orders, and service machine documentation
Manage employee performance
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree (accredited) or, in lieu of a degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
2 years of direct business-to-business sales in addition to education requirements
Ability to supervise an Inside Sales Team
Ability to maintain accurate customer records, including prospect data, contracts, orders, and service machine documentation
Must work in a professional office environment using standard office equipment

Benefits

Comp & perks

Medical, dental, vision, life insurance, and short-term disability
Stock purchase plan
Company matching on a 401(k)
Paid vacation, holidays, and personal days
Competitive total compensation package
REAL ID or TSA-approved alternative may be obtained if required for business air travel or federal property access