FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supervising Inside Sales Teams, driving sales performance, and maintaining high customer satisfaction. Proficient in training, coaching, and managing employee performance while ensuring accurate documentation and data management.
Highest-signal resume keywords
Inside Sales Team SupervisionBusiness-To-Business Sales ExperienceCustomer Satisfaction ManagementSales Call Activity Goals AchievementTraining And Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DesignLead GenerationPerformance ManagementCustomer Record MaintenanceForecastingRecruitmentSales Call Activity TrackingContract ManagementOrder ProcessingService Machine Documentation
Soft Skills
CommunicationProblem SolvingCoachingTeam LeadershipCustomer Issue Resolution
Tools & Technologies
Standard Office Equipment
Certifications & Qualifications
REAL IDTSA-Approved Alternative
Industry Keywords
SalesCustomer SatisfactionInside SalesB2B SalesEmployee Performance
About the role
Key responsibilities & impact- Supervise the activities of the Area's Inside Sales Team
- Provide sales experience and expertise in WM services to generate additional revenue
- Maintain and reinforce the corporate sales strategy and design with the Inside Sales Team
- Establish and maintain high customer satisfaction on all sales transactions
- Communicate and work with Area Sales Managers to resolve escalated or unique customer issues
- Ensure Inside Sales Team members meet or exceed sales call activity goals for new sales, lead generation and contact productivity
- Forecast and recruit qualified candidates for available or upgraded Inside Sales Team positions
- Execute ongoing formal training and informal coaching for Inside Sales Representatives
- Participate in training and coaching Inside Sales staff
- Maintain accurate customer records, prospect data, contracts, orders and service machine documentation
- Manage employee performance
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's Degree (accredited) or, in lieu of a degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience
- 2 years direct business-to-business sales in addition to education requirements
- Experience supervising an Inside Sales Team
- Ability to maintain customer satisfaction and resolve escalated or unique customer issues
- Ability to meet or exceed sales call activity goals for new sales, lead generation and contact productivity
- Ability to forecast and recruit qualified candidates
- Ability to provide formal training and informal coaching
- Ability to maintain accurate customer records, prospect data, contracts, orders and service machine documentation
- Ability to manage employee performance
- Standard office equipment proficiency
- Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for business air travel or federal property access
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative may be obtained for business air travel or federal property access
- Resources and engagement activities
- Opportunities for career growth