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WM

Inside Sales Trainer III

WM

. Facilitate classroom learning, courseware, practice activities, and training programs for new and existing offerings .

Posted 10/9/2026full-timeTupelo • Mississippi • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in facilitating classroom learning and developing training programs, with a strong focus on evaluating participant performance and coaching learners. Proficient in using Learning Management Systems and generating insightful training reports to assess program impact.

Highest-signal resume keywords
Facilitating Classroom LearningLearning Management SystemsTraining Program DevelopmentNeeds AssessmentProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Training Program DeliveryInstructional StrategiesPerformance EvaluationTraining Material DevelopmentClassroom Management TechniquesTraining Metrics AnalysisNeeds AssessmentCoaching LearnersCreating ReportsMentoring Team Members
Soft Skills
CommunicationProblem-SolvingTeam CollaborationAdaptabilityLeadership
Certifications & Qualifications
Bachelor's DegreeHigh School Diploma or GED
Industry Keywords
Training ProgramsLearning EventsPerformance GapsTraining-Based SolutionsStrategic Training Initiatives

About the role

Key responsibilities & impact
  • Facilitate classroom learning, courseware, practice activities, and training programs for new and existing offerings
  • Prepare learning events, classroom setups, communications, evaluations, recaps, pre-work, materials, LMS requirements, and room breakdowns
  • Select learning modes and instructional strategies to maximize trainee engagement and on-the-job performance
  • Manage classroom behavior, respond to unexpected issues, and keep trainees focused
  • Assess participant needs, identify performance gaps and root causes, and suggest training-based solutions
  • Observe, evaluate, and coach learners after training
  • Evaluate and coach trainers under manager guidance using performance and post-course feedback
  • Mentor team members and support company objectives
  • Review and edit training curricula and materials
  • Assist with training-material development
  • Participate in planning strategic training initiatives and identify training needs with managers and clients
  • Manage assigned tasks and projects
  • Generate training reports and analyze training metrics to identify program impact, adoption, and business correlations

Requirements

What you’ll need
  • Bachelor's Degree (accredited) in Business, Marketing, Human Resources or Education OR High School Diploma or GED (accredited) and four years of relevant experience
  • 5 years of relevant work experience delivering and facilitating training programs (in addition to education requirement)
  • 5 years of experience with learning management systems and creating reports
  • Ability to facilitate classroom learning, evaluate participant performance, and coach learners
  • Experience using instructional materials, assessments, activities, instructional strategies, and classroom management techniques
  • Experience conducting needs assessments and identifying root causes of performance problems
  • Project management aptitude and ability to work independently
  • Ability to prepare training communications, reports, and training-related metrics insights

Benefits

Comp & perks
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Stock purchase plan
  • Company matching on a 401(k)
  • Paid vacation
  • Paid holidays
  • Paid personal days
  • Hybrid schedule: Tuesday–Thursday in office, Monday/Friday work from home
  • REAL ID or TSA-approved alternative may be obtained for business air travel or federal property access