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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leadership development, adult learning principles, and group facilitation, while effectively coaching individuals to enhance self-awareness and critical thinking. Proficient in leveraging learning technologies and analyzing program metrics to optimize learning experiences.
Highest-signal resume keywords
Leadership DevelopmentAdult Learning PrinciplesGroup FacilitationCoaching MethodologiesLearning Management Systems
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Leadership DevelopmentAdult Learning PrinciplesGroup FacilitationCoaching MethodologiesLearning Management SystemsProgram DesignData AnalysisBehavior ChangeWorkshop DevelopmentAssessment Techniques
Soft Skills
Active ListeningCritical ThinkingVulnerability FacilitationConflict ManagementPeer Learning
Tools & Technologies
Learning TechnologiesDigital PlatformsFacilitation PracticesTraining ProgramsFeedback Analysis
Certifications & Qualifications
REAL IDTSA-Approved Alternative
Industry Keywords
Business AcumenOrganizational DevelopmentLeadership TheoryCohort-Based LearningExperiential Learning
About the role
Key responsibilities & impact- Facilitate experiential leadership development programs, workshops, and cohort-based learning experiences
- Create psychologically safe learning environments that foster vulnerability, reflection, peer learning, behavior change, and leadership effectiveness
- Lead complex leadership discussions and connect learning to business challenges and organizational priorities
- Guide learners through simulations, case studies, assessments, reflective exercises, and emergent dialogue
- Adapt facilitation approaches to participant needs, group dynamics, organizational context, and program objectives
- Coach learners to deepen self-awareness, critical thinking, accountability, and development
- Serve as primary point of contact and advocate for assigned leadership cohorts from program launch through graduation
- Diagnose leadership and performance development needs and recommend targeted solutions, workshops, and interventions
- Design, develop, and improve leadership workshops, toolkits, learning resources, and participant materials
- Analyze learner feedback, participation data, assessment results, and program metrics to improve learning experiences
- Leverage learning technologies, digital platforms, and innovative facilitation practices
- Build organizational partnerships and connect leadership development initiatives to enterprise priorities and strategic business outcomes
- Model WM's values and leadership expectations
Requirements
What you’ll need- Bachelor's Degree (accredited) in Business, Marketing, Human Resources or Education OR High School Diploma or GED (accredited) and four years of relevant experience
- 5 years of relevant work experience delivering and facilitating training programs, in addition to the education requirement
- 5 years of experience with learning management systems and creating reports
- Expertise in leadership development, adult learning, coaching, and group facilitation
- Ability to facilitate programs for audiences ranging from frontline leaders to senior executives and high-potential talent
- Knowledge of leadership theory, adult learning principles, coaching methodologies, and group dynamics
- Advanced coaching, questioning, and active listening techniques
- Ability to manage difficult conversations, competing perspectives, and challenging group dynamics
- Experience using learning technologies and digital platforms
- Strong business acumen
- Occasional travel may be required
- Must have, or be willing to obtain, a REAL ID or TSA-approved alternative for air travel or federal property access
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative requirement support for business travel/federal property access