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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business-to-business sales, including prospecting, relationship management, and proposal preparation. Proficient in developing sales strategies that drive revenue growth while ensuring customer satisfaction and compliance with regulations.
Highest-signal resume keywords
Business-To-Business SalesCustomer Relationship ManagementProposal PreparationSales Strategy DevelopmentCustomer Retention
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cold CallingSales Pipeline ManagementContract NegotiationEquipment OptimizationMarket Trend Analysis
Soft Skills
Customer ServiceCommunicationProblem SolvingCollaborationInterpersonal Skills
Certifications & Qualifications
REAL IDTSA-Approved Alternative
Industry Keywords
Sales GoalsRevenue GrowthProfitabilityCustomer SatisfactionRetention Strategies
About the role
Key responsibilities & impact- Prospect for and close sales to new customers to achieve budgeted sales goals
- Develop and implement selling strategies to drive revenue growth and profitability
- Manage existing business relationships and implement retention strategies
- Handle customer cancellation requests and provide ongoing education about contract details
- Obtain customer contract commitments during face-to-face interactions
- Resolve customer service escalations within the defined territory
- Maintain and grow billable value in assigned accounts
- Sell permanent new waste streams, services, and products to current and prospective customers
- Initiate business-to-business sales relationships
- Develop prospect plans, maintain prospect database information, and manage the sales pipeline
- Maintain account relationship health and conduct proactive retention calls
- Improve customer service and profitability through retention plans
- Establish and maintain customer satisfaction
- Communicate with Area Sales Managers to resolve unique customer issues
- Engage other WM business opportunities and refer internally as appropriate
- Prepare complex proposals and recommend equipment optimization and leasing options
- Maintain knowledge of internal sales strategies, operational capabilities, and external market trends
- Collaborate with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals
- Conduct customer site visits most of the week and work from the area office for the remainder
Requirements
What you’ll need- Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relative work experience
- 4 years of work experience in direct business-to-business sales, cold calling, and phone-based prospecting, in addition to the education requirement
- Ability to conduct customer site visits the majority of the week and work from the area office for the remainder
- Knowledge of customers’ needs, pricing, competition, sales strategies, and operational capabilities
- Ability to prepare complex proposals and make recommendations on equipment optimization and leasing options
- Ability to propose customer solutions complying with local, state, and federal regulations
- Must have or be willing to obtain a REAL ID or TSA-approved alternative if required for air travel or access to federal property
Benefits
Comp & perks- Monthly commission eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative support/requirement for business travel, as applicable