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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring safety compliance and accurate payment processing. Proficient in administrative tasks, data entry, and maintaining a clean and organized work environment.
Highest-signal resume keywords
Customer ServicePayment CalculationSafety ComplianceData EntryAdministrative Tasks
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment CalculationData EntryFilingInspection of Incoming LoadsUse of Personal Protective Equipment (PPE)
Soft Skills
Friendly InteractionCommunicationProblem-Solving
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Waste ManagementSafety RulesCustomer InteractionScale House Operations
About the role
Key responsibilities & impact- Serve as the first point of contact for customers depositing waste at a WM facility
- Greet and direct customers and other traffic
- Answer customer questions accurately
- Calculate customer payments
- Check incoming garbage loads for safety and inappropriate materials
- Ensure customers and employees conduct business safely and wear required PPE
- Provide general upkeep of the Scale House
- Complete administrative tasks, regular filing, and required reports
- Keep the immediate supervisor informed of problems or matters requiring attention
- Attend company-sponsored training and meetings
- Work overtime as needed
- Perform data entry and minor customer service responsibilities
- Interact with employees, customers, and vendors in a friendly, service-oriented manner
Requirements
What you’ll need- High School Diploma or GED (accredited) (preferred qualification)
- Ability to calculate customer payments accurately
- Ability to inspect incoming garbage loads for inappropriate material
- Ability to follow safety rules and regulations
- Ability to ensure required Personal Protective Equipment (PPE) is worn
- Ability to complete filing and required reports
- Ability to perform data entry and minor customer service responsibilities
- Ability to attend company-sponsored training and meetings
- Ability to work overtime as needed
- Ability to perform repetitive motions
- Eye/hand/foot coordination
- Ability to sit, talk, and hear
Benefits
Comp & perks- Your Tomorrow Education Assistance Program
- Paid on-the-job training
- Established career progression
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- Dependent day care
- REAL ID or TSA-approved alternative support/requirement as applicable