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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring compliance with safety regulations and accurate payment processing. Capable of performing data entry and maintaining documentation in a fast-paced environment.
Highest-signal resume keywords
Customer ServicePayment CalculationSafety EnforcementData EntryReport Filing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payment CalculationData EntryReport FilingInspection of Garbage LoadsSafety Rule Enforcement
Soft Skills
Friendly InteractionService Orientation
Tools & Technologies
Personal Protective Equipment (PPE)
Certifications & Qualifications
High School DiplomaGEDREAL ID or TSA-Approved Alternative
Industry Keywords
Waste ManagementCustomer InteractionTraffic DirectionScale House Maintenance
About the role
Key responsibilities & impact- Serve as the first point of contact for customers depositing waste at a WM facility
- Greet customers, direct customers and traffic, and answer questions accurately
- Calculate customer payments
- Check incoming garbage loads for safety and inappropriate materials
- Ensure customers and employees follow safety rules and wear required PPE
- Maintain general upkeep of the Scale House
- Complete filing and required reports
- Keep the immediate supervisor informed of problems requiring attention
- Attend company-sponsored training and meetings
- Work overtime as needed
- Perform data entry and minor customer service responsibilities
- Interact with employees, customers, and vendors in a friendly, service-oriented manner
Requirements
What you’ll need- High School Diploma or GED (accredited) (preferred qualification)
- Ability to calculate customer payments correctly
- Ability to inspect incoming garbage loads for inappropriate material
- Ability to enforce safety rules and required Personal Protective Equipment (PPE)
- Ability to complete filing, reports, data entry, and minor customer service tasks
- Ability to attend company-sponsored training and meetings
- Ability to work overtime as needed
- Ability to perform repetitive motions
- Eye/hand/foot coordination
- Ability to sit, talk, and hear
- Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or access to federal property
Benefits
Comp & perks- Your Tomorrow Education Assistance Program
- Paid on-the-job training
- Established career progression
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- 401(k) with company matching
- Discounted stock options
- Stock purchase plan
- Dependent day care
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative support/eligibility as applicable
