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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills while ensuring safety compliance and effective communication in a fast-paced environment. Proficient in administrative tasks, data entry, and the use of standard office equipment.
Highest-signal resume keywords
Customer ServiceSafety ComplianceData EntryAdministrative TasksPersonal Protective Equipment (PPE)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryAdministrative TasksPayment CalculationSafety ChecksUse Of Standard Office Equipment
Soft Skills
Friendly CommunicationService OrientationProblem-Solving
Tools & Technologies
ComputersPhonesCopy Machines
Certifications & Qualifications
High School DiplomaGEDREAL ID or TSA-Approved Alternative
Industry Keywords
Waste ManagementCustomer InteractionSafety RulesScale House Operations
About the role
Key responsibilities & impact- Serve as the first point of contact for customers depositing waste at a WM facility
- Greet customers, direct customer and other traffic, and answer questions accurately
- Calculate customer payments correctly
- Check incoming garbage loads for safety and inappropriate materials
- Ensure customers and employees follow safety rules and wear required PPE
- Provide general upkeep of the Scale House
- Complete administrative tasks, regular filing, required reports, and data entry
- Keep the immediate supervisor informed of problems or matters requiring attention
- Attend company-sponsored training and meetings as directed
- Perform minor customer service responsibilities and other assigned duties
- Work overtime as needed
- Approach employees, customers, and vendors in a friendly, service-oriented manner
Requirements
What you’ll need- High School Diploma or GED (accredited) (preferred qualification)
- Ability to work a 7 days on and 7 days off schedule
- Availability for night shift (6pm–6am) or morning shift (6am–6pm)
- Ability to work overtime as needed
- Ability to use computers, phones, copy machines, and other standard office equipment
- Ability to wear required Personal Protective Equipment (PPE)
- Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for air travel or federal property access
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- Company-sponsored training and meetings
