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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business-to-business sales, customer relationship management, and revenue growth strategies. Proficient in analyzing customer needs and developing tailored solutions to enhance customer satisfaction and retention.
Highest-signal resume keywords
Business-To-Business SalesCustomer Relationship ManagementCold CallingSales Pipeline ManagementProposal Preparation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentCustomer Retention StrategiesProspectingContract ManagementMarket Analysis
Soft Skills
Customer ServiceProblem SolvingCommunicationCollaborationNegotiation
Tools & Technologies
Prospect Database ManagementSales Pipeline ToolsCRM Software
Certifications & Qualifications
Bachelor's DegreeHigh School Diploma or GED
Industry Keywords
Revenue GrowthCustomer SatisfactionSales GoalsWaste ManagementEquipment Optimization
About the role
Key responsibilities & impact- Prospect for and close sales to new customers to achieve budgeted sales goals
- Develop and implement selling strategies to drive revenue growth and profitability
- Manage existing business relationships and execute customer retention strategies
- Handle customer cancellation requests and secure contract commitments
- Provide ongoing education on contract details to existing customers
- Resolve customer service escalations within the defined territory
- Maintain and grow billable value in assigned accounts
- Sell new waste streams, services, and products to current and prospective customers
- Initiate business-to-business sales relationships
- Develop prospect plans and maintain prospect database information
- Maintain the sales pipeline and achieve new sales goals
- Execute retention calls and improve customer service and profitability
- Establish and maintain high customer satisfaction
- Propose compliant customer solutions and collaborate with Area Sales Managers on unique customer issues
- Analyze customer needs, pricing, competition, service strategies, and additional WM business opportunities
- Prepare complex proposals and recommend equipment optimization and leasing options
- Maintain knowledge of internal sales strategies, operational capabilities, and market trends
- Collaborate with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals
- Conduct customer site visits the majority of the week and work from home for the remainder
Requirements
What you’ll need- Bachelor's Degree (accredited) or, in lieu of degree, High School Diploma or GED (accredited) and 4 years of relative work experience
- 4 years of work experience in direct business-to-business sales, cold calling, and phone-based prospecting, in addition to the education requirement
- Prior experience hunting and pursuing cold leads preferred
- Willingness to obtain a REAL ID or TSA-approved alternative if required for business travel or federal property access
Benefits
Comp & perks- Incentive pay
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative may be obtained for business travel or federal property access