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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business-to-business sales, including prospecting, closing, and managing customer relationships to drive revenue growth and customer retention. Proficient in developing sales strategies and maintaining customer satisfaction while resolving service escalations.
Highest-signal resume keywords
Business-To-Business SalesCustomer Relationship ManagementSales Strategy DevelopmentProposal PreparationCustomer Retention Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementCold CallingProspectingContract NegotiationCustomer Service Resolution
Soft Skills
CommunicationProblem SolvingInterpersonal Skills
Certifications & Qualifications
Bachelor's DegreeREAL ID or TSA-Approved Alternative
Industry Keywords
Revenue GrowthProfitabilityCustomer SatisfactionSales GoalsMarket Trends
About the role
Key responsibilities & impact- Prospect and close sales to new customers to achieve budgeted sales goals
- Develop and implement selling strategies for revenue growth and profitability
- Manage existing business relationships and implement retention strategies
- Handle customer cancellation requests and provide ongoing education on contract details
- Obtain customer contract commitments during face-to-face interactions
- Resolve customer service escalations within the defined territory
- Maintain and grow billable value in assigned accounts by selling new waste streams, services, and products
- Initiate business-to-business sales relationships
- Develop prospect plans and maintain prospect database information
- Maintain sales pipeline quantity and quality
- Prevent customer account losses and diffuse cancellation requests
- Execute retention plans to improve customer service and profitability
- Establish and maintain customer satisfaction
- Propose compliant customer solutions and resolve unique customer issues with Area Sales Managers
- Prepare complex proposals and recommend equipment optimization and leasing options
- Maintain knowledge of sales strategies, operational capabilities, and market trends
- Collaborate with Plant Managers and Brokerage Account Managers to upgrade materials and increase profitability
Requirements
What you’ll need- Bachelor's Degree (accredited) or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relative work experience
- 4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments
- REAL ID or a TSA-approved alternative, or willingness to obtain one if required for air travel or access to federal property
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- Benefits may vary by site