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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business-to-business sales, including prospecting, closing sales, and developing customer relationships. Proficient in executing retention strategies and preparing complex proposals while ensuring compliance with regulations.
Highest-signal resume keywords
Outside Sales ExperienceBusiness-To-Business SalesCustomer Relationship ManagementProposal PreparationSales Strategy Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementCold CallingCustomer Needs AnalysisContract NegotiationRevenue Growth Strategies
Soft Skills
Customer ServiceProblem SolvingCommunicationRelationship BuildingConflict Resolution
Tools & Technologies
Prospect Database ManagementStandard Office Equipment
Certifications & Qualifications
Bachelor's DegreeHigh School Diploma or GED
Industry Keywords
Sales GoalsMarket TrendsCustomer SatisfactionEquipment OptimizationRegulatory Compliance
About the role
Key responsibilities & impact- Cover the Fort Worth market area
- Prospect for and close sales to new customers to achieve budgeted sales goals
- Develop and implement selling strategies to drive revenue growth and profitability
- Manage existing business relationships and execute retention strategies
- Handle customer cancellation requests and provide ongoing education on contract details
- Obtain customer contract commitments during face-to-face interactions
- Resolve customer service escalations within the defined territory
- Maintain and grow billable value in assigned accounts
- Sell permanent new waste streams, new services, and new products to current and prospective customers
- Initiate business-to-business sales relationships
- Develop prospect development plans and maintain key information in the prospect database
- Maintain the sales pipeline in terms of quantity and quality
- Diffuse cancellation requests and meet or exceed proactive account retention call goals
- Execute retention call plans to improve customer service and/or profitability
- Establish and maintain customer satisfaction
- Communicate with Area Sales Managers to resolve unique customer issues
- Proactively engage other WM business opportunities and refer internally as appropriate
- Work with Plant Managers and Brokerage Account Managers to upgrade materials, increase profitability, and achieve plant goals
Requirements
What you’ll need- Candidates must be local to the Fort Worth market area
- Prior outside sales experience is required
- Bachelor's Degree (accredited) or in lieu of degree
- High School Diploma or GED (accredited) and 4 years of relative work experience
- 4 years of work experience in direct business-to-business sales, business-to-business cold calling, and phone based business-to-business prospecting resulting in successfully obtaining customer appointments, in addition to education requirement
- Knowledge of customers’ needs, pricing, and competition
- Knowledge of internal sales strategies and operational capabilities, and external market trends
- Ability to prepare complex proposals and make recommendations on equipment optimization and leasing options
- Ability to propose customer solutions that comply with local, state, and federal regulations
- Ability to use standard office equipment such as computers, phones, and copy machines
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
