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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing discovery and eDiscovery processes, including document collection and compliance. Proficient in coordinating legal responses and maintaining compliance documentation across various regulatory frameworks.
Highest-signal resume keywords
Discovery ManagementEDiscovery ProcessesLitigation HoldsRegulatory ComplianceContract Documentation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document CollectionDocument ReviewProduction ManagementLegal Tracking SystemsCompliance ReportingSubpoena CoordinationGrand Jury RequestsLitigation Risk IdentificationComplaint ManagementGovernment Investigations
Soft Skills
Cross-Functional LiaisonIssue InvestigationCustomer Service CoordinationTraining and Development
Tools & Technologies
RelativityTracking SystemsCompliance Documentation Tools
Certifications & Qualifications
A.B.A. Approved Paralegal CertificateREAL ID or TSA-Approved Alternative
Industry Keywords
LitigationEDiscovery ComplianceRegulatory RequirementsBid SubmissionsContract Renewals
About the role
Key responsibilities & impact- Manage discovery and eDiscovery processes, including document collection, review, and production
- Coordinate responses to subpoenas, grand jury requests, and large-scale discovery matters
- Liaise between Legal, Risk Management, Corporate Security, outside counsel, and third-party administrators
- Oversee litigation intake, including litigation holds, service of process, and legal tracking systems
- Review employee termination data to identify potential litigation risks and custodians
- Provide litigation support to outside counsel, including corporate structure and documentation
- Assist Risk Management with litigation holds and eDiscovery compliance
- Prepare and manage compliance documentation for bids, contracts, and renewals
- Support subcontractor compliance with regulatory requirements and maintain tracking systems
- Assist with bid submissions, contract documentation, and compliance reporting
- Monitor regulatory system updates and implement process changes across departments, including NYC PASSPort
- Support resolution of notices of violation, traffic matters, and small claims
- Manage and respond to Attorney General, BBB, and customer complaints
- Investigate issues and coordinate responses with Sales and Customer Service teams
- Resolve disputes, including small claims and attorney demands
- Maintain complaint tracking systems and ensure timely responses
- Assist with government or regulatory investigations
- Act as a cross-functional liaison on legal and compliance matters
- Provide contract-related guidance to Sales teams
- Maintain legal records and tracking tools for compliance and audit readiness
- Assist with onboarding and training legal team members
- Contribute to playbooks and best practices
- Support adoption of technology tools to improve efficiency
- Participate in training and development initiatives
Requirements
What you’ll need- Associate's Degree (accredited) with Paralegal emphasis, or in lieu of degree, High School Diploma (accredited) or GED (accredited) and two (2) years of relevant experience
- 10+ years of previous legal experience in addition to education requirements
- A.B.A. Approved Paralegal Certificate
- Experience managing discovery and eDiscovery processes, including document collection, review, and production (e.g., Relativity)
- Experience coordinating responses to subpoenas, grand jury requests, and large-scale discovery matters
- Knowledge of litigation holds, service of process, legal tracking systems, regulatory compliance, contract documentation, bids, and compliance reporting
- Ability to manage customer, Attorney General, BBB, and agency complaints and support government or regulatory investigations
- Ability to use standard office equipment and work in a professional office environment
- Must have, or be willing to obtain, a REAL ID or TSA-approved alternative if required for business travel or federal property access
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Stock purchase plan
- Company matching on a 401(k)
- Paid vacation
- Paid holidays
- Paid personal days
- Reasonable accommodation for individuals with disabilities
- REAL ID or TSA-approved alternative may be obtained for business travel or federal property access