Motor Engineer – Vehicle Damage Assessor

WNS

. Produce accurate and compliant vehicle damage repair assessments and estimates across all vehicle makes and types using manufacturers' and Thatcham research-approved repair methods .

Posted 9/17/2026full-timeRemote • United Kingdom, RomaniaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage assessment and repair estimation, applying knowledge of industry standards and regulations such as FSA, ABI, and FOS. Proficient in using Audatex and similar systems for accurate assessments while ensuring compliance with quality assurance and best practices.

Highest-signal resume keywords

Motor Damage AssessmentAudatex ProficiencyNegotiation SkillsTechnical Analytics ServicesMotor Insurance Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage Repair AssessmentDamage Assessment SystemsQuality Assurance MonitoringFraud AssessmentTotal Loss EngineeringIndustry Valuation GuidesCompliance StandardsTechnical Problem SolvingDispute ResolutionMotor Engineering

Soft Skills

Effective CommunicationTeam LeadershipMentoringStakeholder Relationship DevelopmentProblem-Solving

Certifications & Qualifications

IAEAATA VDAIMIATANVQCity and Guilds

Industry Keywords

Motor Repair IndustryFSA RegulationsABI StandardsFOS StandardsClaims HandlingDamage AssessmentQuality AssuranceCompliance MonitoringTechnical AnalyticsVehicle Accident Repair

About the role

Key responsibilities & impact

Produce accurate and compliant vehicle damage repair assessments and estimates across all vehicle makes and types using manufacturers' and Thatcham research-approved repair methods
Manage, process, and authorise vehicle damage assessments in a timely manner, complying with Audatex and industry best-practice standards
Assess and value vehicles beyond economical repair according to industry and AQP standards, using industry guides and tools
Negotiate and resolve disputes with customers and vehicle damage repairers
Serve as a technical point of contact for clients, claims teams, and repair management teams
Provide support on vehicle repair and total loss engineering referrals
Deliver technical analytics services, including audits, third-party cost reviews, fraud assessments, and compliance assessments
Apply knowledge of FSA, ABI, and FOS regulations and standards for motor claims processing
Resolve technical motor engineering problems and support team members through training and guidance
Communicate with internal teams and external partners and develop stakeholder relationships
Monitor quality assurance and compliance requirements and implement corrective actions where necessary
Meet engineering task processing requirements and business KPIs and targets

Requirements

What you’ll need

Minimum 3 years' experience in motor engineering, damage assessment, or claims handling
Professional qualification in motor damage assessment (IAEA, ATA VDA, or equivalent recognised qualification)
Motor repair industry qualification (IMI, ATA, NVQ, or City and Guilds)
Proficient knowledge of vehicle accident repair industry standards and best practices
Demonstrable experience with Audatex or similar damage assessment systems
Strong negotiation and problem-solving skills with proven dispute resolution experience
Effective communication skills with the ability to engage at all organisational levels
Solid understanding of the motor insurance industry, including FSA, ABI, and FOS regulations
Experience in quality assurance, compliance monitoring, audit functions, technical analytics, or fraud assessment (desirable)
Proven experience in team leadership, mentoring, or training delivery (desirable)
Familiarity with industry valuation guides and total loss engineering principles (desirable)

Benefits

Comp & perks

Remote work option
Professional development through training and guidance
Team leadership, mentoring, or training opportunities (desirable role exposure)