Associate

• Work in the Accounts Payables process in a BPO environment
• Apply accounting knowledge and communication skills
• Use ERP systems, preferably Oracle, and MS Office
• Prepare or provide reporting
• Work independently during US/night shifts

Associate – B.com/BBA/BAF Freshers Only

Operations

• Handle inbound calls from customers/agents to resolve account queries
• Provide customer service for insurance policy transactions, including new business, renewals, amendments and enquiries
• Meet or exceed business KRAs, including NPS, Quality, Productivity and AHT or other specified metrics
• Work in a 24*7 environment with split offs and rotational shifts
• Work from the office or hybrid as specified by the business/process
• Collaborate with the team and adapt to adversity, business challenges and requirements
• Operate with minimal supervision

Operations Associate

Procurement

• Execute simple to complex sourcing projects from start to finish
• Validate sourcing requests according to client guidelines
• Analyze requirements for bid packages and communicate with client requesters to close data gaps
• Prepare and publish sourcing packages to identified suppliers
• Follow up with suppliers to ensure adequate participation
• Analyze and summarize proposals
• Coordinate supplier evaluations and facilitate decision-making
• Provide RFx, reverse auction, and negotiation services based on predefined service levels
• Manage 5–12 sourcing projects simultaneously with limited supervision or independently
• Assess project requirements, perform due diligence and validation, obtain additional project details, answer process questions, and provide status updates
• Conduct spend data collection and analysis, supply market analysis, supplier discovery, RFx development, publishing and management, reverse auctions, negotiations, and bid response analysis
• Complete negotiations in software environments and credit-based system enterprise licensing for Tech, SaaS, Professional Services, and Corporate Services deals
• Manage suppliers, including supplier orientation and training on the sourcing process and milestone follow-up
• Perform in-depth proposal analysis, facilitate supplier evaluations, draw conclusions, prepare summaries, and present findings to clients
• Develop or customize RFx, pricing, and proposal evaluation templates
• Identify process inefficiencies and suggest improvements to Denali processes
• Develop and maintain comprehensive project documentation
• Collaborate with Client Category Managers and WNS SMEs on project strategy and sourcing approach

Source to Contract Associate – Procurement Services, SaaS/Tech

Manager

• Lead and manage end-to-end Record to Report operations
• Oversee General Ledger accounting, journal entries, account reconciliations, intercompany accounting, fixed assets, accruals, prepayments, balance sheet reviews, financial reporting, and period-end close activities
• Ensure accurate and timely delivery within SLAs
• Monitor operational performance, risks, bottlenecks, and corrective actions
• Improve close timelines, process accuracy, and operational efficiency
• Lead a large RTR team through Managers, Assistant Managers, Team Leaders, and SMEs
• Set performance expectations and manage team performance
• Develop talent through coaching, mentoring, succession planning, and capability development
• Manage staffing, workload distribution, and resource utilization
• Serve as a senior contact for clients and internal leadership
• Lead governance meetings, manage escalations, and resolve critical issues
• Ensure compliance with policies, accounting standards, SOX requirements, and client controls
• Support internal and external audits and close audit observations
• Lead process simplification, standardization, automation, digitization, Lean, Six Sigma, and transformation initiatives
• Partner with Automation, Technology, and Transformation teams on RPA, workflow automation, AI, and analytics solutions
• Monitor KPIs including SLA adherence, close timelines, journal entry accuracy, reconciliation aging, quality, productivity, backlog, and customer satisfaction
• Support workforce planning, capacity management, budgeting, productivity, efficiency, and cost optimization initiatives

Group Manager – General Ledger/Record to Report, Team Handling, Post Qualification Exp 5-7 Years Only

Data Scientist

• Lead a small team to ensure team SLAs are met
• Train new hires on systems and processes
• Work with the manager to estimate work volume and support resource planning
• Guide team members in developing domain expertise
• Conduct periodic performance reviews and development discussions
• Provide and record continuous feedback
• Manage the team’s SLA performance
• Support audits
• Undertake and lead data, basis, results, and balance sheet production for IFRS, Economic Capital, Asset Share, and New Business Reporting
• Analyze actuarial model results, including validation, change analysis, economic and non-economic stresses, sensitivities, critical scenarios, and back-testing
• Produce base and stressed balance sheets and P&L accounts under Solvency II requirements
• Calculate and validate SCR using solvency models
• Produce and analyze new business reports, including VNB, APE, NBS, and profit driver analysis
• Produce asset model results and perform stress analysis, ALM, and equity release valuation
• Lead regression testing for change requests, including testing and impact analysis
• Lead complex projects and developments, including project planning, dashboards, and communications
• Generate creative solutions to complex problems

Deputy Manager – Actuarial, Data Scientist

Engineer

• Produce accurate and compliant vehicle damage repair assessments and estimates across all vehicle makes and types using manufacturers' and Thatcham research-approved repair methods
• Manage, process, and authorise vehicle damage assessments in a timely manner, complying with Audatex and industry best-practice standards
• Assess and value vehicles beyond economical repair according to industry and AQP standards, using industry guides and tools
• Negotiate and resolve disputes with customers and vehicle damage repairers
• Serve as a technical point of contact for clients, claims teams, and repair management teams
• Provide support on vehicle repair and total loss engineering referrals
• Deliver technical analytics services, including audits, third-party cost reviews, fraud assessments, and compliance assessments
• Apply knowledge of FSA, ABI, and FOS regulations and standards for motor claims processing
• Resolve technical motor engineering problems and support team members through training and guidance
• Communicate with internal teams and external partners and develop stakeholder relationships
• Monitor quality assurance and compliance requirements and implement corrective actions where necessary
• Meet engineering task processing requirements and business KPIs and targets

Motor Engineer – Vehicle Damage Assessor

• Support invoice reconciliation
• Assist Sourcing Managers with category strategy development and improvement
• Analyze and summarize overall spend data
• Participate in project scoping discussions with stakeholders
• Assist with requirement gathering before project scoping
• Support RFQ activities
• Send and analyze stakeholder survey results for Supplier Business Reviews
• Work closely with vendors to support or resolve inquiries

Senior Analyst – Procurement Services

• Lead and manage end-to-end record-to-report operations, including general ledger accounting, journal entries, account reconciliations, intercompany accounting, fixed assets, accruals and prepayments, balance sheet reviews, period-end close, and financial reporting
• Ensure activities are completed accurately within agreed timelines and SLAs
• Monitor operational performance, risks, and bottlenecks; implement corrective actions
• Lead a large RTR team through managers, assistant managers, team leaders, and SMEs
• Establish performance expectations and manage staffing, workload distribution, and resource utilization
• Coach, mentor, develop talent, and support succession planning
• Manage client and stakeholder relationships, governance meetings, escalations, and issue resolution
• Ensure compliance with internal policies, accounting standards, SOX requirements, and client-specific controls
• Support internal and external audits and close audit observations
• Lead process simplification, standardization, automation, digitization, Lean, and Six Sigma initiatives
• Partner with Automation, Technology, and Transformation teams on RPA, workflow automation, AI, and analytics solutions
• Monitor KPIs including SLA adherence, close timelines, journal entry accuracy, reconciliation aging, quality, productivity, backlog, and customer satisfaction
• Support workforce planning, capacity management, budgeting, productivity, efficiency, and cost optimization initiatives

Group Manager – General Ledger, Record to Report

• Lead and manage end-to-end Record to Report operations
• Oversee General Ledger accounting, journal entries, account reconciliations, intercompany accounting, fixed assets, accruals, prepayments, balance sheet reviews, financial reporting, and period-end close activities
• Ensure accurate and timely delivery within agreed timelines and SLAs
• Monitor operational performance, risks, bottlenecks, and corrective actions
• Lead a large RTR team through Managers, Assistant Managers, Team Leaders, and SMEs
• Manage performance, staffing, workload distribution, resource utilization, coaching, mentoring, succession planning, and capability development
• Act as senior point of contact for client stakeholders and internal leadership
• Lead governance meetings, manage escalations, and resolve critical issues
• Ensure compliance with accounting standards, SOX requirements, internal policies, and client-specific controls
• Support internal and external audits and close audit observations
• Lead process simplification, standardization, automation, digitization, Lean, Six Sigma, and continuous improvement initiatives
• Partner with Automation, Technology, and Transformation teams on RPA, workflow automation, AI, and analytics solutions
• Monitor KPIs including SLA adherence, close timelines, journal entry accuracy, reconciliation aging, quality, productivity, utilization, backlog, and customer satisfaction
• Support workforce planning, capacity management, budgeting, productivity, efficiency, and cost optimization initiatives