Brand Success Executive – Account Manager, Fashion Platform

Wolf & Badger

. Manage a portfolio of US and Canada brands from onboarding through growth .

Posted 10/24/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong account management capabilities with a focus on relationship-building, sales growth, and data-driven decision-making. Proficient in utilizing AI tools and CRM systems to enhance brand experiences and streamline processes.

Highest-signal resume keywords

Account Management ExperienceSales Growth StrategiesRelationship-Building SkillsAI Tools ProficiencyHubSpot CRM Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementSales GrowthData AnalysisRetail Media SalesAI AutomationPerformance ReviewBrand MetricsHelp Desk ManagementClient Relationship ManagementProcess Improvement

Soft Skills

Excellent OrganizationFollow-Up DisciplineEnergy and HumorSelf-AwarenessComfort with Difficult Conversations

Tools & Technologies

HubSpotAI ToolsDixaZendeskGorgiasLookerClaudeChatGPTN8n

Industry Keywords

B2B ClientsIndependent BrandsEthical RetailSustainabilityFashionBeautyLifestyle

About the role

Key responsibilities & impact

Manage a portfolio of US and Canada brands from onboarding through growth
Build one-to-one relationships with founders and brand owners through calls, meetings, studio visits and store interactions
Drive sales growth for brands on the platform, especially Pro and high-potential accounts
Present and sell growth opportunities including sponsored listings, retail media, marketing packages and store membership plans
Run regular performance reviews using data to identify successes and opportunities
Manage onboarding, storefront quality and brand queries through the help desk, email and phone
Collaborate with Community, Operations and Product teams to resolve issues and improve the brand experience
Identify at-risk brands and handle pause and cancellation requests
Maintain an accurate brand opportunity pipeline and record accounts and conversations in HubSpot
Streamline and automate work using AI
Host regular in-store drop-in sessions at the SoHo store
Liaise for New York in-store brand events and activations from planning through execution, including occasional evening and weekend work

Requirements

What you’ll need

2-3 years of account management experience with a portfolio of B2B clients
Experience growing existing client accounts and selling additional products or services
Relationship-building and ability to handle difficult conversations
Comfort with commercial goals, commission, budgets and return on spend
High agency and ability to improve processes independently
Excellent organization and follow-up discipline
Commercially minded and comfortable with data and brand sales metrics
Hands-on experience with AI tools
New York-based and able to work onsite in the SoHo office and store a minimum of 3 days per week
Availability for occasional evenings and weekends for in-store events
Genuine interest in independent brands, ethical retail and sustainability
Energy, humor and self-awareness in a feedback-driven, growth-oriented culture
Experience with AI automations or workflows using Claude, ChatGPT or n8n is highly desired
Experience with HubSpot or another CRM is highly desired
Experience with help desk tools such as Dixa, Zendesk or Gorgias is highly desired
Experience selling or managing retail media or advertising products is highly desired
Fashion, beauty or lifestyle experience is highly desired
Familiarity with data reporting tools such as Looker is highly desired

Benefits

Comp & perks

Uncapped commission
Comprehensive health benefits: medical, dental and vision insurance
401(k) with employer match
Paid vacation, sick leave and company holidays
Paid volunteering leave
Hybrid working from the SoHo office
Quarterly Wellness Wallet
Staff discount across Wolf & Badger, in-store and online
Career development opportunities
Meaningful work in a positive organization for people and the planet
Certified B Corp workplace