Associate Director, Sales Operations – Sales Strategy

Wolters Kluwer

. Lead the development and execution of sales strategies aligned with FCC bookings, retention, and organic growth objectives .

Posted 9/21/2026full-timeUnited StatesSenior💰 $122,300 - $218,550 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading sales strategies, revenue operations, and business analytics, with a strong focus on team development and cross-functional collaboration. Proficient in Salesforce and analytics tools to drive commercial execution and operational effectiveness.

Highest-signal resume keywords

Sales OperationsRevenue OperationsBusiness AnalyticsSalesforceTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial StrategyGo-To-Market PlanningForecastingTerritory StrategySales Performance ManagementBusiness IntelligenceKPI DevelopmentCapacity ModelingProcess OptimizationAnalytical Insights

Soft Skills

Executive CommunicationStakeholder ManagementInfluencingStrategic ThinkingMentoring

Tools & Technologies

SalesforcePower BICRM AnalyticsAIAutomation

Industry Keywords

B2B Information ServicesFinancial ComplianceLegal ComplianceRegulatory ComplianceBusiness Transformation

About the role

Key responsibilities & impact

Lead the development and execution of sales strategies aligned with FCC bookings, retention, and organic growth objectives
Partner with Sales Leadership to define commercial priorities, territory strategies, account segmentation models, and go-to-market plans
Oversee annual and quarterly business planning, including capacity modeling, territory and account assignments, quota allocation, pipeline strategy, and forecasting methodology
Own the business unit forecast process in Salesforce and optimize sales operating models
Lead revenue performance reviews and QBR content and present strategic recommendations to senior leadership
Develop and manage sales performance frameworks, KPIs, dashboards, and business review processes
Identify risks, market trends, and growth opportunities, including cross-sell and service-to-sales opportunities
Lead strategic initiatives focused on sales capacity planning, organizational design, process optimization, and commercial transformation
Partner with Revenue Operations, Finance, Marketing, Product, and Enablement teams
Champion adoption of Salesforce, analytics capabilities, AI/automation, and process improvements
Provide business intelligence and analytical insights for executive decision-making and long-term planning
Support the design and governance of sales compensation programs
Lead, coach, and develop a team of managers and/or senior individual contributors
Establish team objectives, performance expectations, development plans, and succession strategies
Manage workforce planning, hiring, onboarding, performance management, and talent development
Provide strategic direction and prioritization across multiple initiatives
Mentor team members in strategic thinking, business analytics, stakeholder management, and executive communication
Foster cross-functional partnerships and monitor team performance and operational effectiveness
Support leadership development and organizational change management
Influence and guide senior stakeholders and serve as an escalation point for complex business issues and strategic decisions

Requirements

What you’ll need

Bachelor's degree in Business, Finance, Economics, Analytics, or a related field
8+ years in Sales Operations, Revenue Operations, Business Analytics, Strategy, Finance, or a related analytical role
3+ years of experience leading and developing high-performing teams
Demonstrated success partnering with senior Sales leadership to drive commercial strategy, revenue growth, and business transformation
Experience leading enterprise-wide strategic initiatives within a complex, matrixed organization
Strong executive presence with exceptional communication, influencing, and stakeholder management skills
Expertise in commercial strategy, go-to-market planning, forecasting, territory strategy, business analytics, and sales performance management
Experience building and leading high-performing teams while driving alignment across multiple business functions
Proficient in Salesforce and Power BI; experience with CRM analytics and sales planning platforms
Preferred: experience leveraging AI, automation, and emerging technologies to improve commercial execution and operational effectiveness
Preferred: experience in B2B information services, software, or financial/legal/regulatory compliance markets
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process

Benefits

Comp & perks

Bonus eligibility
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Hybrid work arrangement (8 days/month)