Lead Implementation Consultant – Brightflag

Wolters Kluwer

. Lead end-to-end implementations for large-scale enterprise customers with complex organizational structures, multi-entity requirements, and high volumes of matters and spend .

Posted 9/21/2026full-timeRemote • California • United StatesSenior💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex enterprise implementations, managing data migration strategies, and configuring SaaS platforms to meet customer needs. Strong project management and communication skills are essential for fostering long-term customer relationships and ensuring successful outcomes.

Highest-signal resume keywords

Customer-Facing Implementation ExperienceData ETL and MigrationProject Management SkillsSQL and RESTful APIs KnowledgePMP or CAPM Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Migration StrategiesSQLRESTful APIsData ETLProject ManagementAgile MethodologiesWaterfall Methodologies

Soft Skills

Problem-Solving MindsetExcellent Communication SkillsAnalytical ApproachCuriosity

Tools & Technologies

Microsoft OfficeSmartsheetJiraBrightflag Platform

Certifications & Qualifications

PMPCAPM

Industry Keywords

B2B SaaSLegal ManagementLegal OperationsRegulatory SaaS

Tech Stack

Tools & technologies

ERPETLPMPSQL

About the role

Key responsibilities & impact

Lead end-to-end implementations for large-scale enterprise customers with complex organizational structures, multi-entity requirements, and high volumes of matters and spend
Act as the customer's trusted guide throughout implementation
Oversee multiple enterprise implementations simultaneously, managing priorities, risks, and escalations
Understand customer business and technical requirements and translate them into implementation plans
Configure the Brightflag platform, including approval workflows, billing guidelines, reporting structures, and security needs
Develop and own data migration strategies for large, complex datasets
Coordinate with internal resources for accurate and timely data migration execution
Collaborate with Product and Engineering on feature requests and integrations across matter management, ERP, and SSO systems
Work with the Customer Success Manager to define implementation success and establish long-term customer relationships
Ensure enterprise needs are met and positioned for continued growth, adoption, and satisfaction

Requirements

What you’ll need

6+ years hands-on experience in a customer-facing implementation role at a B2B SaaS company
Ability to solve complex technical and business problems and communicate requirements effectively with technical teams and non-technical customer stakeholders
Understanding of data ETL, migration tasks, SQL, RESTful APIs, OAuth, and software/web technologies
Excellent project management skills, including planning and risk management across multiple simultaneous projects
Familiarity with waterfall and agile (Scrum) methodologies
Proficiency in Microsoft Office, Smartsheet, and Jira
Ability to manage multiple complex projects simultaneously
Excellent communication and presentation skills
Analytical approach to requirements gathering
Curiosity and a problem-solving mindset
PMP or CAPM certification (bonus)
Domain knowledge or expertise in legal management or legal operations (bonus)
Experience in legal or regulatory SaaS (bonus)
Candidates must be based on the West Coast, US
Work permit sponsorship/self-sponsorship is not available

Benefits

Comp & perks

Bonus based on skills and experience
15 days PTO plus 8 scheduled Holidays and 5 Flexible Holidays
401(k) plan with company match
Comprehensive health insurance
Life insurance
Long term illness/income protection
Medical, Dental, & Vision Plans
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Opportunity to make a real impact and shape the company’s direction
Exposure and challenge to learn, grow and progress your career
Friendly, values-driven and inclusive environment