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Senior Account & Relationship Management Executive
Wolters Kluwer. Identify and develop new business opportunities within assigned market .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in identifying and developing new business opportunities while ensuring customer satisfaction and revenue growth. Proficient in sales presentations, negotiations, and utilizing Customer Relationship Management tools to track performance metrics.
Highest-signal resume keywords
5+ Years' Experience In Corporate Compliance Field SalesStrong Verbal And Written Communication SkillsProficient Use Of Customer Relationship Management ToolsAbility To Engage In Moderate Negotiation And Sales TacticsStrong Organizational And Time-Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PresentationsProduct DemonstrationsSales ForecastingPerformance ReportingCustomer Account ManagementLead ConversionCustomer Interaction TrackingBasic Analytics
Soft Skills
Customer Service PrinciplesCollaborationProblem Resolution
Industry Keywords
Business DevelopmentClient Portfolio ExpansionRevenue GrowthCustomer Satisfaction
About the role
Key responsibilities & impact- Identify and develop new business opportunities within assigned market
- Engage with clients to understand their needs and align them with the organization's offerings
- Prepare and deliver sales presentations and product demonstrations
- Negotiate product/service terms with moderate authority
- Maintain comprehensive records of customer interactions and sales metrics
- Follow up on leads and convert them into sales
- Manage customer accounts and ensure customer satisfaction
- Collaborate with internal teams to address customer requirements and issues
- Assist in preparing sales forecasts and performance reports
- Participate in developing strategies to achieve sales targets
- Expand the client portfolio and develop new business opportunities
- Contribute to customer satisfaction and revenue growth
Requirements
What you’ll need- 5+ years' experience in a corporate compliance field sales role
- Strong verbal and written communication skills
- Understanding of principles and practices for effective customer service
- Familiarity with the organization's products or services
- Ability to engage in moderate negotiation and sales tactics
- Proficient use of Customer Relationship Management tools
- Capability to resolve moderately complex customer issues
- Strong organizational and time-management skills
- Basic analytics for tracking performance and metrics
- Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process
- Interviews must be conducted without AI tools or external prompts
- Candidates are asked to remove virtual backgrounds and include in-person interviews in the hiring process
Benefits
Comp & perks- Commission with uncapped earning potential
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave