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Specialized Consulting Manager, Pharmacy
Wolters Kluwer. Coordinate and implement clinical programs for external customers and internal teams .
About the role
Key responsibilities & impact- Coordinate and implement clinical programs for external customers and internal teams
- Drive adoption and optimal utilization of Sentri7 Pharmacy and Drug Diversion Pharmacy Surveillance solutions
- Facilitate customer adoption and usage, advising on workflow and practice model adjustments
- Implement policies and procedures based on clinical evidence, practice guidelines, regulations, and professional practices
- Support sales and customer success teams by demonstrating product functionality, benefits, and workflow integration
- Create and update clinical and operational content in solutions
- Build professional relationships with pharmacy customers during and after implementations
- Contribute pharmacy thought leadership through webinars, blogs, professional meeting presentations, and scientific publications
- Collaborate with product development on feature enhancements, user acceptability testing, customer-facing pilots, testing, and market research
- Develop training materials supporting solution updates and changes
- Manage sensitive protected health information in a HIPAA-compliant environment
Requirements
What you’ll need- Graduate of an ACPE accredited college of pharmacy
- Current license to practice Pharmacy within the United States
- At least 3 years of experience leading pharmacy practice
- Expertise in pharmacy operations and leadership, particularly in clinical pharmacy, drug diversion, and reimbursement/finance
- Successful preparation for Joint Commission or DNV surveys, Department of Health, Board of Pharmacy, and other applicable regulatory agency inspections
- Experience drafting and implementing process improvement plans based on Recommendations for Improvements (RFIs) or other relevant regulatory findings
- Experience designing processes and documentation to demonstrate compliance with pharmacy best practices and regulations
- Well versed in demonstrating the value of pharmacy services
- Ability to communicate clearly, written and verbal, with clinical and non-clinical audiences
- Approximately 40% travel may be required
- Board certification in relevant pharmacy specialty preferred
Benefits
Comp & perks- Bonus eligibility
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave