Development Operations Manager

Women Donors Network

. Lead comprehensive cleanup of donor and member data and establish data standards .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce CRM management, including data cleanup, reporting, and automation. Proven ability to analyze data and present actionable insights while maintaining confidentiality and managing sensitive information.

Highest-signal resume keywords

Salesforce CRM ManagementData Analysis and ReportingProject ManagementOperational Systems DesignData Standards and Governance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data CleanupGift ProcessingDashboard CreationData DeduplicationRequirements GatheringOperational Process ImprovementData MigrationField ConfigurationReporting AutomationMember Engagement Tracking

Soft Skills

Strong CommunicationDiscretion with Confidential InformationCollaborationLeadershipTraining Development

Tools & Technologies

SalesforceGoogle WorkspaceZoomSlackMacOS

Industry Keywords

Development OperationsFundraisingMember EngagementData StandardsCRM Integration

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Lead comprehensive cleanup of donor and member data and establish data standards
Manage day-to-day use of Salesforce, including data entry, cleanup, and deduplication
Process and acknowledge contributions and pledges across WDN and WDA and partner with Finance on reconciliation
Improve Salesforce fields, workflows, automations, moves-management processes, and reporting
Design systems to track member engagement and support network power mapping
Set organization-wide CRM data standards, field definitions, and permissions
Create SOPs and training materials and lead process rollouts
Serve as primary contact for CRM consultants and development-related platforms
Assess tools and recommend integrations, upgrades, or CRM migration, including requirements gathering, testing, data migration, and timeline tracking
Build dashboards and reports on fundraising goals, retention, engagement, donor segmentation, prospects, members, renewals, and pipeline health
Analyze fundraising and engagement data and present actionable insights to senior leadership
Lead cross-functional working groups improving workflows and data practices
Coordinate new member onboarding and offboarding
Manage the prospective member pipeline, recruitment materials, event invitations, and discovery call scheduling
Support member solicitations and engagement tracking
Manage event invitations, RSVPs, reminders, follow-up communications, list segmentation, campaign coding, and registration data
Maintain member profiles and meeting preparation documents
Respond to member and prospective member questions and Community & Development inbox inquiries
Maintain strict confidentiality of member and organizational information
Collaborate on annual planning and budgeting, participate in team projects, support onboarding and training, and stay current on development operations best practices and emerging tools

Requirements

What you’ll need

At least 5 years of development operations experience
Experience overseeing gift processing, acknowledgments, and reconciliation with Finance
Advanced CRM use; Salesforce strongly preferred
Ability to independently build reports and dashboards, manage imports and deduplication, and configure fields, layouts, and straightforward automations
Ability to write clear requirements and manage consultant work to completion
Strong data analysis and ability to present clear insights and recommendations to senior leaders
Experience designing or improving operational systems and processes
Strong project management across multiple workstreams, deadlines, and dependencies
Ability to handle sensitive and confidential donor and organizational information with discretion
Proficiency with Google Workspace, Zoom, Slack, and MacOS
Availability during weekday business hours across U.S. time zones
Ability to travel occasionally within the United States
Demonstrated comfort with remote work
Must be based in the United States
WDN is not offering US visa sponsorship at this time

Benefits

Comp & perks

Medical, Dental, and Vision Insurance (paid by WDN at 100% for employees and 80% for dependents)
401K Contribution (4% of your gross pay contributed by WDN and an additional 3% match of your gross pay)
20 Vacation Days, 14 Sick Days, and 14 Company Holidays
Partial Reimbursement of Your Internet and Phone Expenses for your home office
Financial Support for Learning and Professional Development Opportunities
Occasional travel for meetings, team retreats, and organizational events
Reasonable accommodations during the application, interview, and hiring process