Retail Sales Manager

Woodgrain

. Lead a team of Retail Sales and Service representatives driving profitable retail special order sales through pro desks, millwork desks, and Retail Pro sales teams in New England .

Posted 11/12/2026full-timeBoston • Massachusetts • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing retail sales teams, driving profitable sales through effective coaching and strategic planning. Proven ability to build relationships with stakeholders and execute market strategies while maintaining high standards of service and accountability.

Highest-signal resume keywords

Retail Sales ManagementSales Budget OversightTeam Coaching and DevelopmentRelationship BuildingMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Strategy DevelopmentSales Process CoachingMarket Share GrowthSales Goal CreationRetail Execution

Soft Skills

Excellent Communication SkillsTime ManagementSelf-MotivationAttention to DetailPositive Attitude

Tools & Technologies

Microsoft WindowsMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Bachelor’s Degree in Business Related FieldValid State Driver’s License

Industry Keywords

Retail SalesPro SalesSpecial Order SalesMarket PrioritiesCustomer Needs Communication

About the role

Key responsibilities & impact

Lead a team of Retail Sales and Service representatives driving profitable retail special order sales through pro desks, millwork desks, and Retail Pro sales teams in New England
Partner with Home Depot stores to drive appropriate merchandise execution for stock programs
Coach and work with the team to exceed annual sales budgets
Oversee sales budget and goal creation and strategies to achieve them
Increase market share annually
Coach the five-phase sales process and related skills
Identify professional development needs and spend 40–60% of time in the field observing and assisting sales calls
Set clear expectations and hold the team accountable to Woodgrain standards
Help set and execute retail national account team strategies
Set short- and long-term market priorities
Develop relationships with store and pro leaders, associates, retail regional field merchants, and store managers
Communicate customer needs to Retail National Accounts, operations, transportation, and marketing departments
Manage a team of seven or more outside sales representatives
Maintain responsibility for store service, special order, and pro sales within the Lowe’s service area
Travel to Lowe’s store locations, remote office environments, in-office environments, and industry events

Requirements

What you’ll need

Bachelor’s Degree in Business related field is preferred
Five to ten years of sales or management related experience and/or training preferred
Skilled at Microsoft Windows, Word, Excel, and PowerPoint
Ability to prioritize daily workflow, multitask, and meet deadlines
Accuracy, discretion, excellent oral and written communication skills, and attention to detail
Time management skills and self-motivation
Ability to build relationships and maintain a positive attitude
Professional appearance and positive company image
Significant travel with overnight stays
Valid state driver’s license
Ability to lift, cull, or inspect material on a daily, weekly, or monthly basis
Offers of employment are contingent upon pre-employment background and drug screening; some positions require a fitness for duty test

Benefits

Comp & perks

Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401(k) with a Company Match
Group Term Life Insurance and AD&D
Employer Paid Long-Term & Short-Term Disability
Voluntary Supplemental Hospital and Accident Plans
Employee Assistance Program
8 Company Paid Holidays & 1 Floating Holiday
Paid Time Off (PTO)