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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates professional fluency in English and Spanish, with strong verbal and written communication skills. Proficient in CRM platforms and skilled in outbound sales, lead reactivation, and maintaining organized follow-up processes.
Highest-signal resume keywords
Outbound Sales ExperienceCRM ProficiencyActive Listening SkillsBilingual CommunicationReal Estate Market Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAppointment SettingLead ReactivationContact ManagementRecordkeeping
Soft Skills
Strong CommunicationConfidenceOrganizationTime ManagementProactive Approach
Industry Keywords
U.S. Real Estate MarketTelemarketingHomeLightLead Sources
About the role
Key responsibilities & impact- Run outbound calling campaigns to reconnect with existing CRM contacts and identify new opportunities
- Share market updates, community event invitations, and relevant offers with past event leads and local contacts
- Follow up consistently with online leads, including HomeLight contacts and other lead lists, through multiple phone touchpoints
- Understand buying or selling plans, timelines, and interest in home valuations through active listening and natural conversation
- Schedule strategy calls or home consultations with licensed real estate agents
- Record accurate call notes, update lead statuses, and create follow-up tasks in the CRM
- Provide agents with clear summaries of qualified leads’ needs, timing, and relevant background
Requirements
What you’ll need- Professional fluency in English and Spanish, with strong verbal and written communication skills
- Previous experience in sales, inside sales, appointment setting, or customer service
- Confidence making outbound calls and building rapport with a wide range of people
- Strong active listening skills and the ability to guide conversations toward a clear next step
- Familiarity with CRM platforms, contact management, and accurate recordkeeping
- Strong organization and time management skills
- Ability to work independently and maintain consistent follow-up
- A proactive, persistent approach to handling objections and reconnecting with leads
- Experience supporting a real estate team (nice to have)
- Previous experience in outbound sales, telemarketing, or lead reactivation (nice to have)
- Familiarity with the U.S. real estate market (nice to have)
- Experience following up with HomeLight or similar online lead sources (nice to have)
Benefits
Comp & perks- Full-time, remote opportunity supporting a real estate team
- Fixed base pay plus commissions
- Relationship-building and follow-up efforts directly support the team’s sales pipeline