Workana

Data Engineer

• Architect, build, and maintain production-grade data platforms and scalable ELT/ETL pipelines
• Ingest, transform, and model complex structured and unstructured scientific and clinical datasets
• Define data architecture patterns, engineering standards, and best practices across the team
• Collaborate with scientists, ML engineers, and business stakeholders to turn domain needs into data solutions
• Design data infrastructure supporting machine learning training, inference, and analytics workloads
• Ensure data quality, lineage, reproducibility, security, and system observability
• Optimize pipeline performance, architectural bottlenecks, and infrastructure cost efficiency
• Participate in technical design discussions, code reviews, and architectural decision-making

Senior Data Engineer

Administrative Assistant

• Serve as the primary point of contact supporting residential services end-to-end
• Work closely with the Residential Regional Manager to handle daily requests, issues, and customer escalations
• Manage, schedule, and monitor daily and weekly appointments
• Ensure field crews are appropriately assigned and floaters are scheduled for time-off coverage
• Close out daily work orders
• Process client invoices daily
• Manage employee time sheets
• Coordinate estimates and provide pricing directly to residential clients
• Maintain accurate records of customer interactions, transactions, inquiries, and complaints
• Identify and recommend process improvements to streamline administrative methods and operational workflows
• Assist in resolving customer service or billing challenges with empathy and efficiency

Customer Service – Administrative Specialist

Customer Specialist

• Act as the primary point of contact supporting assigned clients throughout the entire service lifecycle
• Collaborate daily with Field Managers to resolve operational issues, client requests, and project emergencies
• Schedule project crews for services, training, and deliveries; manage regional spreadsheets and work orders
• Coordinate client estimates, provide pricing, and process contract forms or service discontinuance orders
• Handle customer service or billing complaints, conduct daily follow-up calls, and record all client interactions
• Manage supply orders, entering and closing orders in the system while overseeing client supply distribution
• Update client tracking and billing systems to maintain accurate service records and manage weekly project budgets
• Work with external vendors to resolve issues and recommend process improvements to streamline operations

Customer Solutions Specialist

Executive Assistant

• Update and swap ad creatives, including text overlays and resizes, in Meta Ads Manager using Canva or CapCut
• Update ad copy across headlines, primary text, and descriptions for multiple client accounts based on instructions and test plans
• Maintain and edit funnels, workflows, automations, pipelines, and email/SMS sequences within GoHighLevel
• Organize and manage multiple client ad accounts and CRM environments using naming conventions, systems, and checklists
• Follow written SOPs and video walkthroughs accurately while maintaining speed and accuracy
• Proactively flag unclear instructions, potential issues, and account inconsistencies
• Support basic reporting by pulling performance screenshots and exporting data as needed
• Participate in a four-stage selection process involving recruiting, technical, cultural fit, and final C-level interviews

Marketing Virtual Assistant – GoHighLevel, Meta Ads Execution

Inside Sales

• Conduct outbound calls to potential clients to generate leads and set appointments
• Follow up with leads in a timely and effective manner to maintain engagement and interest
• Proactively prospect for new clients, discussing real estate opportunities and answering questions about homes
• Maintain organized records of client interactions using a CRM system
• Log into a virtual office space for daily monitoring and accountability
• Drive sales and help ensure customer satisfaction through effective communication

Inside Sales Agent – ISA

Video Editor

• Edit 4 to 10 high-quality videos per month
• Edit raw footage and transform it into engaging videos for YouTube, TikTok, Instagram Reels, and LinkedIn
• Adapt videos for vertical formats and professional LinkedIn formats
• Create and implement motion graphics, animations, and visual effects
• Perform professional color correction and color grading
• Handle basic audio mixing and sound design
• Work with footage captured by DJI drones and 4K smartphone videos
• Apply best practices for codecs, frame rates, and video resolution
• Create strong hooks within the first 3 seconds of videos
• Develop pacing and rhythm to maintain viewer engagement
• Use AI upscaling tools and stay current with video production trends
• Organize the workflow to meet monthly deliverables
• Execute creatively based on client guidelines
• Participate in weekly meetings during peak periods
• Bring new ideas, identify creative opportunities, and contribute to the ongoing development of the content

Video Editor – Real Estate & Lifestyle

Consultant

• Convert employee and payroll data from iSolved into Dayforce import templates.
• Review raw HRIS exports and transform data into the required Dayforce format.
• Validate data mappings and identify missing or inconsistent information.
• Collaborate with the client's HR and payroll team to clarify data requirements.
• Deliver completed Dayforce templates ready for import and review.
• Communicate progress, questions, and potential data issues throughout the engagement.

Data Conversion Consultant – Short-Term Contract

Performance Marketing

• Build, launch, QA, and optimize paid media campaigns across Google Ads and Meta Ads Manager
• Manage campaign structures, targeting, bids, budgets, and creative assets
• Monitor pacing and performance daily and execute proactive optimizations
• Analyze campaign results using platform analytics, search trends, auction signals, creative performance, and ecommerce data
• Prepare recurring performance updates covering performance changes, optimizations, and next steps
• Execute and document structured A/B tests across audiences, keywords, bidding strategies, formats, and placements
• Partner with brand and creative teams on creative fatigue, asset needs, and channel-performance feedback
• Troubleshoot ad disapprovals, account flags, and platform support cases
• Use Triple Whale, platform automation, and AI workflows to streamline reporting and campaign optimizations while validating source data
• Report directly to the Performance Media Marketing Manager

Digital Media Planner – Paid Media, Performance Marketing

Marketing

• Administer, document, and manage core DTC platforms, including Klaviyo, Attentive, Shopify, Recharge, Rebuy, and Salesforce Marketing Cloud
• Build, test, QA, and maintain email and SMS automated flows, campaign setups, sign-up forms, and audience segments
• Build and maintain multi-step automated workflows in Make.com or similar integration tools connecting platforms, webhooks, and APIs
• Perform hands-on updates directly in Shopify themes using Liquid, HTML, CSS, and the native theme editor
• Lead tech stack consolidation efforts, including SMS migration into Klaviyo, loyalty tool consolidation, and app rebuilds on a new theme
• Maintain data integrity and reporting connections across Shopify, Klaviyo, Triple Whale, and BigQuery
• Leverage AI tools such as Claude or ChatGPT to automate manual processes like brand protection monitoring and list hygiene
• Ensure strict email and SMS legal compliance across platforms, including CAN-SPAM and TCPA
• Document all system architectures in Asana
• Work closely with the Director of Marketing while balancing daily operational tasks with process automation and tech stack optimization
• Support real-time stack troubleshooting during US Eastern Time business hours

Marketing Technology – Automation Manager

Business Development Rep

• Start conversations with potential clients
• Build genuine rapport and establish relationships
• Engage prospects through natural, personalized conversations
• Research potential clients and identify relevant opportunities
• Ask questions and understand prospects' needs
• Keep conversations active and move them toward the next step
• Communicate with prospects in both English and Spanish
• Learn and apply the client's sales methodology
• Follow up with prospects when appropriate
• Bring your own ideas and approaches to starting conversations

Bilingual Sales and Business Development Representative

Graphics Designer

• Create images and visual assets for landing pages and social media
• Generate and edit images using AI tools
• Create video content using AI and other editing tools
• Create visual content for advertising campaigns
• Edit short-form videos for social media
• Add subtitles, captions, and basic motion elements
• Create simple graphics, icons, and other digital assets
• Work with photography and AI-generated photography
• Explore different creative concepts and visual styles
• Turn ideas and briefs into engaging visual content
• Adapt content for different social media and advertising platforms

AI Graphic Designer, Video Creator – Part-Time

Backend Engineer

• Develop and maintain solutions using Python
• Build and work with APIs and integrations
• Connect different CRMs and third-party tools
• Build and maintain automations
• Work with HTML and basic web development tasks
• Manage repositories and publish/deploy code
• Work with cloud-based environments and deployments
• Implement and troubleshoot tracking and integrations, including Google Pixel
• Research technical solutions and troubleshoot issues independently
• Collaborate directly with the client to understand requirements and find practical solutions

Python Developer – APIs, Integrations

Client Services Representative

• Atender llamadas telefónicas, correos electrónicos y mensajes de WhatsApp de clientes actuales y potenciales
• Coordinar, programar y confirmar citas de mantenimiento y reparación
• Gestionar y organizar la agenda, optimizando la disponibilidad del equipo
• Comunicar cotizaciones y actualizaciones sobre el estado de los servicios
• Informar a los clientes cuando sus vehículos estén listos para entrega
• Realizar seguimiento postventa y encuestas de satisfacción
• Gestionar consultas, dudas y reclamos iniciales de clientes
• Mantener actualizada la información de clientes y citas en los sistemas correspondientes

Especialista en Atención al Cliente – Front Desk

Designer

• Realizar levantamientos dimensionales de maquinaria, piezas y componentes físicos.
• Elaborar planos mecánicos de fabricación, ensamble y despiece.
• Diseñar y modelar piezas, componentes y conjuntos mecánicos.
• Documentar maquinaria mediante fotografías, mediciones, muestras físicas y equipos desmontados.
• Preparar memorias de cálculo para validar dimensiones, materiales, cargas, esfuerzos y funcionamiento.
• Definir tolerancias, ajustes, materiales y especificaciones técnicas.
• Generar listas de materiales o BOM.
• Crear diagramas e instrucciones de armado y desarmado.
• Apoyar en la elaboración de manuales de operación y mantenimiento.
• Organizar y actualizar la documentación técnica de los equipos.
• Trabajar en conjunto con el equipo encargado de desmontar y analizar la maquinaria.
• Entregar planos de piezas y componentes, planos de ensamble y despiece, modelos tridimensionales, memorias de cálculo, listas de materiales, especificaciones de fabricación y manuales técnicos de operación, armado y mantenimiento.

Ingeniero/a Mecánico/a de Diseño

• Plan, launch, and optimize Meta Ads and Google Ads campaigns for approximately 10–15 clients
• Manage USD 50,000–60,000 in monthly ad spend
• Manage budgets, audiences, bidding strategies, creatives, and campaign performance
• Monitor CPL, CPA, CPC, CTR, CPM, and conversion rate daily
• Identify underperforming campaigns and take corrective action
• Create and manage Lookalike, Customer List, Retargeting, Exclusion, and funnel-based audiences
• Run A/B tests and continuous optimization initiatives
• Ensure campaigns are correctly launched, monitored, and managed end to end
• Configure, validate, and troubleshoot Google Tag Manager, Meta Pixel, Conversions API, Google Analytics 4, conversion events, and CRM integrations
• Resolve tracking, attribution, and conversion issues
• Maintain consistency between advertising platforms, CRM data, and reported results
• Work with CRMs, pipelines, workflows, and automations
• Configure and validate lead and campaign integrations
• Troubleshoot automation and workflow issues
• Optimize landing pages using WordPress, Elementor, GoHighLevel, or similar tools
• Run landing-page A/B tests on headlines, forms, CTAs, and conversion-focused elements
• Keep dashboards and performance reports up to date
• Document optimizations, results, and key learnings
• Build repeatable processes and playbooks
• Coordinate daily with Account Management, Project Management, and Design teams
• Report directly to the CEO
• Participate in resume review, technical assessment, case review, interviews, and final CEO interview as part of the hiring process