Bilingual Sales Development Representative – Appointment Setter

Workana

. Respond to incoming leads promptly, prioritizing fast, effective first contact.

Posted 10/15/2026part-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates fluency in English and Spanish for effective sales communication, with proven experience in outbound sales and appointment setting. Excels in organization, time management, and maintaining accurate CRM records to support lead conversion and follow-up.

Highest-signal resume keywords

Fluency In English And SpanishOutbound Sales ExperienceLead ConversionCRM Systems ProficiencyStrong Listening Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Outbound SalesTelesalesSales DevelopmentAppointment SettingLead Management

Soft Skills

Strong Listening SkillsBuilding RapportHandling ObjectionsExcellent OrganizationTime Management

Tools & Technologies

CRM SystemsLead Management Tools

Industry Keywords

Digital MarketingService BusinessesSales EnvironmentLead Generation

About the role

Key responsibilities & impact

Respond to incoming leads promptly, prioritizing fast, effective first contact.
Conduct outbound outreach and maintain consistent follow-up with prospects.
Ask targeted questions to understand each lead’s needs, interest, and fit for the company’s services.
Communicate the value of the services clearly in English and Spanish.
Handle initial questions and objections professionally.
Schedule qualified appointments and share clear notes with the sales team.
Keep CRM records accurate and up to date, including contact attempts, qualification details, and next steps.
Follow up on unanswered outreach and missed appointments to reengage prospects.
Support a digital marketing company that helps service businesses strengthen their brands and generate leads.

Requirements

What you’ll need

Fluency in English and Spanish, with the confidence to conduct sales conversations in both languages.
Proven experience in outbound sales, telesales, sales development, or appointment setting.
A track record of converting leads into qualified sales meetings.
Strong listening skills and the ability to build rapport, ask relevant questions, and handle objections.
Excellent organization and time management, especially when balancing new leads with ongoing follow-up.
The ability to work independently and take ownership of your outreach and results.
Experience using CRM systems and lead management tools (nice to have).
Experience selling digital marketing or other business services (nice to have).
Experience working in a sales environment where response time and consistent follow-up are essential (nice to have).