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Records Evaluator I
Workforce and Community Education. Analyze and assess student academic and non-collegiate records for accurate transfer-credit evaluation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in academic record evaluation, transfer credit assessment, and student advisement within higher education. Proficient in utilizing technology for record keeping and communication while adhering to university policies and federal regulations.
Highest-signal resume keywords
Transfer Credit EvaluationAcademic Advisement ReportsCustomer Service SkillsConflict ManagementAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Record KeepingCourse Equivalency EvaluationDegree AuditTranscript VerificationCritical ThinkingProblem Solving
Soft Skills
Organizational AbilitiesInterpersonal CommunicationMultitaskingSolution-Focused Approach
Tools & Technologies
Transfer Equivalency System (TES)Microsoft WordMicrosoft Office Applications
Industry Keywords
Higher EducationUniversity PoliciesAcademic PoliciesNon-Traditional SourcesFederal Regulations
About the role
Key responsibilities & impact- Analyze and assess student academic and non-collegiate records for accurate transfer-credit evaluation
- Determine admission eligibility and course-of-study requirements for degree, certificate, and credential programs
- Evaluate undergraduate and graduate coursework from foreign and domestic institutions, military training, examinations, and other non-traditional sources
- Run SOAR audits and manually update Academic Advisement Reports to account for transfer credit
- Prepare timely Academic Advisement Reports and update applicable system records
- Enter and update course equivalencies in the Transfer Equivalency System (TES)
- Review and correct transcript-processing information and student academic records
- Review student files for scholarship eligibility
- Interpret and explain degree requirements, academic policies, and procedures
- Resolve student transfer-credit concerns and develop solutions for exceptional cases
- Communicate with students, advisors, faculty, Campus Directors, and university departments regarding evaluations and policies
- Perform re-evaluations after degree-objective or credit changes
- Prepare estimates, pre-evaluations, and course equivalencies for academic stakeholders and committees
- Process concurrent enrollment requests, Student Agreements, challenge/credit-by-exam requests, course waivers, program changes, and plan changes
- Review academic advisement reports and verify bachelor conferral dates and GPA requirements for graduate evaluations
- Assist Registrar’s Office departments with course substitutions, equivalencies, degree audits, and transcript verification
- Participate in department and special projects; perform other assigned duties
Requirements
What you’ll need- Minimum of one (1) year of record keeping, customer service, or related experience required
- Experience in higher education preferred
- Experience working in a technology-driven enterprise preferred
- All skills, abilities and education will be considered for minimum qualifications
- Strong organizational and multitasking abilities
- Excellent interpersonal, oral, and written communication skills
- Ability to think critically and solve complex problems
- Ability to make subjective and professional assessments and accurately interpret records against criteria
- Strong attention to detail and follow-through
- Knowledge of academic and business practices in an online environment
- Knowledge of University policies and procedures, including policy updates
- Strong customer service skills
- Ability to manage conflict with student concerns or escalations
- Ability to remain solution-focused while following University policies and federal regulations
- Ability to multitask and prioritize
- Ability to use email and other technology-based communication media
- Ability to maintain confidentiality and consistently display integrity
- Proficient with Microsoft Word and other Microsoft Office applications
Benefits
Comp & perks- Comprehensive well-being benefits for you and your family
- Total rewards package
- Remote work arrangement
- No travel required