Veterans Readiness and Employment Processing Assistant – VA Work Study

Workforce and Community Education

. Field Veterans Readiness & Employment inquiries by phone and virtually .

Posted 11/9/2026part-timeRemote • United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in Veterans Education Benefits administration, including effective communication and customer service skills. Capable of maintaining detailed records and navigating relevant VA resources to support students throughout their certification process.

Highest-signal resume keywords

Veterans Education BenefitsCustomer Service ExperienceMicrosoft Office SuiteRecord KeepingHybrid Work Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Basic Computer SkillsRecord KeepingUnderstanding of VA BenefitsProject CompletionNavigating VA.gov

Soft Skills

Customer RelationsAbility to Follow InstructionsTimely Project Completion

Tools & Technologies

VA.govAsk VAEBenefits.govGI Bill® Comparison Tool

Industry Keywords

Veterans Readiness & EmploymentTitle 38Satisfactory Academic Progress (SAP)Edith N. Rogers STEM Scholarship

About the role

Key responsibilities & impact

Field Veterans Readiness & Employment inquiries by phone and virtually
Assist with reporting student enrollments to the U.S. Department of Veterans Affairs
Process VA correspondence
Support administrative tasks related to Veterans Readiness & Employment administration
Perform other duties assigned to support effective delivery of Veterans Readiness & Employment benefits
Attend webinars, student orientations, and on-campus training seminars related to VA Education Benefits
Support students throughout the certification process
Maintain detailed records and monitor documentation
Assist with other on-campus Veteran Services tasks as assigned

Requirements

What you’ll need

Must be a current National University student, enrolled and attending courses
Current NU student receiving Veteran Education Benefits under Title 38, U.S.C., Chapters 30, 31, 32, 33, 35, 1606, and Edith N. Rogers STEM Scholarship
Enrolled in and pursuing an approved program of education at a rate of 3/4 time or greater during the work study semester
Maintain good academic standing according to NU’s Satisfactory Academic Progress (SAP) Policy
Ability to meet National University’s employee performance and campus dress code standards
Experience in customer services and customer relations
Fundamental understanding of Veterans Education Benefits
Ability to navigate VA.gov, Ask VA, eBenefits.gov, and the GI Bill® Comparison Tool
Proficiency in communicating within hybrid work environments
Basic computer skills with experience using Microsoft Office Suite
Ability to understand and follow written and oral instructions
Ability to complete projects in a timely manner

Benefits

Comp & perks

Salary/pay rate commensurate with experience, qualifications, skills, and competencies
Comprehensive well-being benefits for employees and their families
Part-time benefits offered
VA Work Study hiring priority for veterans with service-connected disabilities rated at 30 percent or more