Director of Revenue Cycle Management

Workit Health

. Lead, coach, and mentor billing team managers, building leadership capability, succession plans, and team engagement across sub-departments .

Posted 9/24/2026full-timeRemote • United StatesLead💰 $118,000 - $132,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Revenue Cycle Management, including claims management and payer follow-up, while leading and mentoring teams to achieve strategic goals and operational excellence. Proficient in data analysis and reporting, with a strong focus on process improvement and compliance in healthcare billing.

Highest-signal resume keywords

CPC CertificationHealthcare Leadership ExperienceTelemedicine Billing ExpertiseAdvanced Excel SkillsRevenue Cycle Management Best Practices

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementPayer Follow-UpData AnalysisRevenue Cycle ManagementCPT CodingICD-10 CodingContracting Best PracticesProcess ImprovementProject ManagementKPI Development

Soft Skills

LeadershipMentoringCommunicationOrganizational SkillsProblem-Solving

Tools & Technologies

AI ToolsGoogle SheetsExcel

Certifications & Qualifications

CPCCPB

Industry Keywords

Revenue CycleHealthcare BillingSUDOUDFee-for-ServiceValue-Based ContractsCredentialingComplianceOperational KPIsThird-Party Reimbursements

About the role

Key responsibilities & impact

Lead, coach, and mentor billing team managers, building leadership capability, succession plans, and team engagement across sub-departments
Cascade strategic organizational goals into clear team KPIs, establishing manager-level accountability and performance metrics
Oversee workforce planning, capacity modeling, and resource allocation to support scaling operations
Serve as the primary internal escalation point for complex operational, interdepartmental, or personnel issues
Own end-to-end revenue cycle management operations, including claims management, payer follow-up, appeals, denials, and write-offs, across fee-for-service and value-based contracts
Monitor operational KPIs and benchmarks and establish departmental SOPs for continuous process improvement
Lead data reviews and deliver weekly operational reporting and monthly RCM metric updates to leadership
Direct the full payer onboarding lifecycle, including market research, contract applications, CAQH maintenance, re-credentialing, and delegated credentialing
Train and upskill managers on contracting, credentialing, and compliance best practices
Partner with RCM leadership, Product, and Engineering to prioritize, design, and implement claims automation initiatives
Coordinate with executive leadership to drive strategic payer launches
Execute high-priority strategic and operational projects aligned with long-term RCM leadership objectives

Requirements

What you’ll need

CPC and/or CPB required
At least 5 years of experience in healthcare leadership
Expertise in telemedicine billing and coding for SUD/OUD/G Codes
Comfortable leveraging AI tools and emerging technologies to optimize workflows, analyze data, and drive efficiency
Strong analytical skills with the ability to interpret complex data, extract actionable insights, and guide data-informed decision-making
Advanced Excel/Google Sheets skills
Proven experience managing, mentoring, and leading lower-level managers or team leads
Demonstrated expertise in synthesizing metrics into clear, executive-level reports and dashboards
Persistence when working/communicating with payers
Experience working cross-functionally with different teams
Experience project managing internal projects
Working knowledge of industry best practices in Revenue Cycle processes: billing, charge capture, contractual adjustments, third-party reimbursements, and collections and cash management
Fundamental knowledge of revenue integrity, including CPT and ICD-10 coding, and documentation requirements for billing and compliance
Comfortable working with the ambiguity of a fast-paced company environment
Exceptional written and verbal communication skills
Attention to detail, exceptional organizational and problem-solving skills

Benefits

Comp & perks

Fully remote work
5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
11 paid holidays
Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
401k + 4% matching
Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)
Health Savings Accounts (HSA)
Employee assistance program, complete with financial coaching and counseling sessions
Professional development allowance for Providers and Behavioral Health team
Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally
Vibrant, democratized culture with clubs and multiple ERG groups