GTM Engineering

Workleap

. Design, build and ship AI agents and agentic workflows that turn customer signals into saved renewals and cross-sell pipeline .

Posted 10/28/2026full-timeRemote • CanadaMid-LevelSenior💰 CA$110,000 - CA$140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing AI agents and workflows that enhance customer retention and cross-sell opportunities. Proficient in data management, automation tools, and CRM integration to drive operational efficiency and measurable business outcomes.

Highest-signal resume keywords

RevOps ExperienceLow-Code OrchestrationPython or TypeScript ProficiencyStrong LLM Workflow DesignCRM Fluency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Agent DevelopmentData TransformationSQL QueryingData ModelingAutomation BuildingAgent OrchestrationSubscription Business MetricsIntegration ManagementExperimentationTechnical Content Creation

Soft Skills

CommunicationCollaborationProblem-Solving

Tools & Technologies

N8nMakeZapierHubSpotMCP Connectors

Industry Keywords

GTM OperationsCustomer Success OperationsB2B SaaSOutbound MarketingSignal-Based Go-To-Market

Tech Stack

Tools & technologies

PythonSQLTypeScript

About the role

Key responsibilities & impact

Design, build and ship AI agents and agentic workflows that turn customer signals into saved renewals and cross-sell pipeline
Build AI agents that monitor renewal health and flag at-risk accounts to Account Managers with context, recommended next steps and sufficient lead time
Design and run an agentic cross-sell motion: score product fit, research accounts, personalize outreach, qualify interest and route genuine intent to Sales
Own data flows between product usage systems and the CRM, including data quality, sender reputation and attribution accuracy
Replace manual workflows with reusable AI-agent pipeline modules that Account Management and Sales can operate independently
Own reporting on pipeline generated, conversion, renewal outcomes and revenue impact
Run controlled experiments without adding headcount
Create SOPs, demos and playbooks to drive adoption

Requirements

What you’ll need

Background in RevOps, GTM/marketing operations, customer success operations or GTM engineering, with hands-on experience building automation
Hands-on experience with low-code orchestration (n8n, Make, Zapier or similar)
Working knowledge of Python or TypeScript for API integrations and data transformation
Fluency with agentic tools and MCP connectors
Strong LLM workflow design, including agent orchestration, tool use and evaluation
Track record of shipping AI agents or LLM workflows to real users, not just prototypes
Working SQL to query and validate usage, support and renewal data
Strong CRM fluency and data modeling; HubSpot experience is a plus
Experience with clean integrations between product usage data and CRM
Deliverability management for outbound
Understanding of subscription business metrics, including renewal rate, net retention and customer lifetime value
Experience with or strong interest in outbound and signal-based go-to-market motions
Ability to work directly with Sales and Account Management and translate complex builds into plain language
Bonus: experience building AI-driven qualification or scoring systems
Bonus: B2B SaaS background with multiple product lines, ideally product-led or demo-led
Bonus: published technical content that makes complex systems accessible

Benefits

Comp & perks

LTIP program, share in Workleap's long-term growth
RRSP
Family health insurance
Telemedicine
Annual wellness budget
Flexible vacation policy
Remote work, with access to our Montreal office
In-person gathering twice a year
Claude access, for everyone