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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing complex business software with a focus on AI integration, systems thinking, and customer-centric workflows. Capable of making informed decisions and adapting strategies based on customer feedback while maintaining high design standards.
Highest-signal resume keywords
6+ Years Experience Designing Complex Business SoftwareAI Integration in WorkflowsSystems ThinkingCustomer Engagement and FeedbackDesign Rationale and Defense
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Complex Business Software DesignAI Workflow DesignSystems ThinkingDecision-MakingPrototypingUser Experience DesignProduct DevelopmentData AnalysisCustomer Journey MappingDesign Critique
Soft Skills
Clear CommunicationCritical ThinkingAdaptabilityCollaborationJudgment
Industry Keywords
IT DesignSecurity DesignData DesignUser-Centric DesignExpert User Design
Tech Stack
Tools & technologiesFlux
About the role
Key responsibilities & impact- Own a substantial area of the product, from framing the problem with your team through delivering the solution customers actually use, and follow up afterward
- Design AI-first workflows where the product does the real work for customers while they retain full control
- Make genuinely complex situations understandable at a glance so customers can act with confidence
- Put bold bets in front of real customers early, measure the results, and adapt the plan
- Integrate AI into your way of working to go from a question to something concrete and testable within a few days
- Raise the team’s bar through critique, high standards, and clear thinking that supports sound decisions
Requirements
What you’ll need- 6+ years of experience designing complex business software, with shipped work that you have owned from the initial question through the final detail
- Systems thinking: you design the entire journey and think about what comes next, rather than focusing on one screen at a time
- The judgment required to make difficult-to-reverse decisions: what people see first, what they confirm, and what they can undo
- A weekly habit of speaking with real customers, along with the discipline to let what they actually do change your direction
- A design rationale you can defend aloud to designers, developers, and executives alike
- Genuine comfort using AI in your own workflow, with the judgment to know where it helps and where it gets in the way
- A desire to take your work all the way to completion yourself: refining it directly in the product and shipping those changes to production
- Comfortable working without a clearly defined mandate: you identify the hypothesis, choose a direction, and keep learning
- Bonus: experience designing for IT, security, data, or any audience where the user is an expert and a wrong move is costly
Benefits
Comp & perks- Annual bonus program
- LTIP, providing participation in Workleap’s long-term growth
- RRSP
- Family group insurance
- Telemedicine
- Annual wellness budget
- Flexible vacation policy
- Remote work, with access to our Montreal offices
- In-person gathering twice a year
- Claude available to everyone
