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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical and organizational capabilities, with a focus on product ownership and cross-functional collaboration. Proficient in drafting specifications, managing engineering delivery, and utilizing data to drive conversion improvements.
Highest-signal resume keywords
Product OwnershipAnalytical SkillsCross-Functional CollaborationA/B TestingCompliance Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisSpecification WritingConversion Funnel AnalysisSOP DevelopmentMetrics Monitoring
Soft Skills
Excellent CommunicationStrong Organizational SkillsEmpathyFollow-Through
Tools & Technologies
Conversion DashboardWorkflow Automation Tools
Industry Keywords
FintechBankingComplianceProduct LaunchStakeholder Management
About the role
Key responsibilities & impact- Support product launches by drafting marketing and in-app collateral, launch messaging, and in-app content
- Translate compliance, partner requirements, and financial product rules into support playbooks and SOPs
- Track cross-functional and partner threads to closure and flag blockers
- Diagnose onboarding, W-2 enrollment, and activation funnels with product and data science
- Help scope, launch, and track A/B tests to improve conversion
- Maintain the conversion dashboard and monitor impact on key metrics
- Lead discovery and scoping conversations with stakeholders
- Define and prioritize product work and distinguish one-off requests from product gaps
- Write specifications, define success metrics, and manage engineering delivery from kickoff to launch
- Align GTM, Support, and Operations stakeholders on product plans and rationale
- Initially work alongside the CEO, CPO, and Head of Product, Fintech and Worker Experience, progressing toward end-to-end workstream ownership
Requirements
What you’ll need- 2+ years of experience in a highly analytical, customer- or data-facing role (consulting, strategy, analytics, engineering, ops, or product) with a clear trajectory toward product ownership
- Able to work from the San Francisco office 3 days a week
- Excellent written and verbal communication
- Strong organizational skills and follow-through across multiple concurrent threads
- Comfortable working directly with engineering, design, legal, and external partners
- AI-native approach with experience automating workflows and tasks
- Comfortable reading funnels, identifying conversion drop-offs, and framing testable hypotheses
- Fintech, banking, or compliance experience is a plus, not a requirement
- Empathy with and passion for understanding frontline workers’ needs
Benefits
Comp & perks- Equity in a high-growth, venture-backed company
- Hybrid work culture based in SF
- In-person company offsites
- Medical, dental, & vision coverage
- Flexible time off
- 401(k) with employer match
- WFH stipend to support your home office needs
- Same-day pay, free telehealth services, upskilling, and flexible shift selection are benefits described for WorkWhile workers
