Internal Communication Analyst

World Business Lenders, LLC

. Maintain the People Department SharePoint/intranet, including policies, SOPs, documents, templates, resources, structure, navigation, and access permissions .

Posted 11/6/2026contractRemote • Colombia, Guatemala, El Salvador, Brazil, ArgentinaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing SharePoint sites, drafting and distributing internal communications, and utilizing data analytics for reporting and workflow automation. Proficient in Power BI and advanced Excel skills to deliver actionable insights and streamline processes.

Highest-signal resume keywords

SharePoint ManagementPower BI ReportingAdvanced Excel SkillsInternal CommunicationsWorkflow Automation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalyticsReport PreparationPolicy DraftingSOP DevelopmentData CleaningData TransformationOrganizational Chart ManagementAutomation ToolsGraphic DesignBusiness Operations

Soft Skills

Exceptional Written CommunicationAttention to DetailOrganizational SkillsAdaptabilityConfidentiality

Tools & Technologies

Power AutomatePower QueryCanvaAdobe Creative Suite

Industry Keywords

Business AdministrationHR OperationsInternal CommunicationsBusiness IntelligenceOrganizational Updates

About the role

Key responsibilities & impact

Maintain the People Department SharePoint/intranet, including policies, SOPs, documents, templates, resources, structure, navigation, and access permissions
Maintain current, transitional, and future organizational charts reflecting personnel changes, promotions, terminations, and reporting relationships
Coordinate organizational chart changes with Information Operations and the People Department across relevant company platforms
Draft, coordinate, and distribute company-wide communications about new hires, promotions, departmental changes, terminations, and other organizational updates
Draft, update, and maintain policies and SOPs for departments across the company in partnership with department heads
Review recurring communications and organizational-change processes to identify standardization and automation opportunities
Build reports and automated workflows using data and automation tools to reduce manual effort and deliver information accurately and on time
Collaborate with the Communications Team and Marketing Analyst within the People Department

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Communications, Industrial Engineering, or related field
Experience in internal communications, HR operations, or business operations, with a strong analytical and data-driven approach
Experience drafting and distributing company-wide communications, including announcements, organizational updates, and policy changes
Background in data analytics, business intelligence, or reporting roles is preferred
Experience preparing reports for operations, HR, or leadership audiences and translating data into clear and actionable insights is preferred
Power BI skills, including building and maintaining reports and dashboards
Advanced Excel skills, including formulas, lookups, pivot tables, data validation, data cleaning, and structuring data for reporting
Hands-on experience designing and implementing automated workflows using Power Automate or comparable automation tools
Experience managing SharePoint sites, including content organization, document libraries, and access permissions
Experience using Power Query to clean and transform data for reporting is a plus
Graphic design skills using tools such as Canva or Adobe Creative Suite are a plus
Exceptional written and verbal English skills
Strong writing, proofreading, and editing abilities
Ability to adapt tone and message for employees, managers, and leadership
Ability to document workflows, policies, and SOPs clearly and identify opportunities for standardization
Strong organization, attention to detail, and ability to manage multiple priorities and deadlines
Flexibility and adaptability as business needs and priorities evolve
Ability to handle confidential information with discretion and professionalism

Benefits

Comp & perks

Compensation in USD
Paid time off (PTO)
Fully remote work environment