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Operations Supervisor – Regional Maintenance
World Kinect. Supervise and support Field Service Technicians across the region .
Posted 10/22/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $80,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in maintenance operations and facilities management, with a strong focus on supervising technicians, managing service providers, and ensuring compliance with safety and regulatory standards. Proficient in operational performance tracking and continuous improvement initiatives.
Highest-signal resume keywords
Maintenance Operations ManagementField Service SupervisionTroubleshooting and Problem-SolvingMicrosoft Office ProficiencyContractor Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Maintenance Management SystemsWork Order ManagementPreventative Maintenance PlanningPerformance Metrics TrackingTechnical CertificationFacilities MaintenanceEquipment InspectionOperational Readiness MonitoringSafety ComplianceDecision-Making
Soft Skills
Organizational AbilitiesProject CoordinationCoaching and TrainingCommunication SkillsLeadership
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft SharePoint
Certifications & Qualifications
Technical CertificationValid Driver's License
Industry Keywords
Field ServicesContractor ManagementFuel OperationsEnvironmental ComplianceHealth and Safety StandardsOperational Best PracticesService Level MonitoringIncident InvestigationMaintenance BacklogsSite Assessments
About the role
Key responsibilities & impact- Supervise and support Field Service Technicians across the region
- Assign, prioritize, and monitor maintenance activities
- Provide coaching, training, feedback, and performance support to technicians
- Serve as the first point of escalation for operational and maintenance-related issues
- Participate in field activities and site support as needed
- Oversee maintenance help desk tickets, service requests, and work orders through completion
- Monitor ticket response times, aging reports, maintenance backlogs, and service levels
- Evaluate maintenance requests and determine corrective actions
- Ensure work is completed safely, accurately, and properly documented
- Review completed work orders for coding accuracy, completeness, and supporting documentation
- Dispatch and manage third-party contractors, vendors, and service providers
- Monitor contractor performance, work quality, safety compliance, and completion timelines
- Assist with repair proposals, quotes, and vendor recommendations
- Conduct site visits, inspections, audits, and facility assessments
- Identify recurring equipment failures and operational risks
- Support preventative maintenance planning and execution
- Assist with equipment replacements, facility upgrades, and new site startups
- Recommend long-term solutions to improve reliability and reduce downtime
- Maintain environmental, health, safety, and regulatory compliance
- Support incident investigations and corrective actions
- Monitor site conditions, image standards, housekeeping, and operational readiness
- Assist with emergency response and after-hours operational support when required
- Monitor parts inventories, maintenance resources, and regional maintenance spending
- Maintain records in maintenance management systems
- Generate reports and track operational performance metrics
- Support continuous improvement initiatives and operational best practices
- Partner with operations, construction, compliance, IT, procurement, and leadership teams
Requirements
What you’ll need- Associate degree, technical certification, or equivalent industry experience
- Minimum 3 years of experience in maintenance operations, facilities maintenance, field services, contractor management, fuel operations, or a related field
- Experience leading technicians, contractors, or field personnel
- Strong troubleshooting, problem-solving, and decision-making skills
- Experience managing maintenance activities, work orders, and service providers
- Strong organizational and project coordination abilities
- Proficiency with Microsoft Office, including Excel, Outlook, Teams, and SharePoint
- Valid driver's license and ability to travel throughout the assigned territory
- Ability to participate in an on-call rotation
- Moderate travel throughout Northern California required
- Occasional travel to support broader North American operations and initiatives
Benefits
Comp & perks- Remote-based work
- Monday–Friday day shift schedule
- Career advancement opportunities
- Equal opportunity employment