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World Kinect

Operations Supervisor – Regional Maintenance

World Kinect

. Supervise and support Field Service Technicians across the region .

Posted 10/22/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintenance operations and facilities management, with a strong focus on supervising technicians, managing service providers, and ensuring compliance with safety and regulatory standards. Proficient in operational performance tracking and continuous improvement initiatives.

Highest-signal resume keywords
Maintenance Operations ManagementField Service SupervisionTroubleshooting and Problem-SolvingMicrosoft Office ProficiencyContractor Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Maintenance Management SystemsWork Order ManagementPreventative Maintenance PlanningPerformance Metrics TrackingTechnical CertificationFacilities MaintenanceEquipment InspectionOperational Readiness MonitoringSafety ComplianceDecision-Making
Soft Skills
Organizational AbilitiesProject CoordinationCoaching and TrainingCommunication SkillsLeadership
Tools & Technologies
Microsoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft SharePoint
Certifications & Qualifications
Technical CertificationValid Driver's License
Industry Keywords
Field ServicesContractor ManagementFuel OperationsEnvironmental ComplianceHealth and Safety StandardsOperational Best PracticesService Level MonitoringIncident InvestigationMaintenance BacklogsSite Assessments

About the role

Key responsibilities & impact
  • Supervise and support Field Service Technicians across the region
  • Assign, prioritize, and monitor maintenance activities
  • Provide coaching, training, feedback, and performance support to technicians
  • Serve as the first point of escalation for operational and maintenance-related issues
  • Participate in field activities and site support as needed
  • Oversee maintenance help desk tickets, service requests, and work orders through completion
  • Monitor ticket response times, aging reports, maintenance backlogs, and service levels
  • Evaluate maintenance requests and determine corrective actions
  • Ensure work is completed safely, accurately, and properly documented
  • Review completed work orders for coding accuracy, completeness, and supporting documentation
  • Dispatch and manage third-party contractors, vendors, and service providers
  • Monitor contractor performance, work quality, safety compliance, and completion timelines
  • Assist with repair proposals, quotes, and vendor recommendations
  • Conduct site visits, inspections, audits, and facility assessments
  • Identify recurring equipment failures and operational risks
  • Support preventative maintenance planning and execution
  • Assist with equipment replacements, facility upgrades, and new site startups
  • Recommend long-term solutions to improve reliability and reduce downtime
  • Maintain environmental, health, safety, and regulatory compliance
  • Support incident investigations and corrective actions
  • Monitor site conditions, image standards, housekeeping, and operational readiness
  • Assist with emergency response and after-hours operational support when required
  • Monitor parts inventories, maintenance resources, and regional maintenance spending
  • Maintain records in maintenance management systems
  • Generate reports and track operational performance metrics
  • Support continuous improvement initiatives and operational best practices
  • Partner with operations, construction, compliance, IT, procurement, and leadership teams

Requirements

What you’ll need
  • Associate degree, technical certification, or equivalent industry experience
  • Minimum 3 years of experience in maintenance operations, facilities maintenance, field services, contractor management, fuel operations, or a related field
  • Experience leading technicians, contractors, or field personnel
  • Strong troubleshooting, problem-solving, and decision-making skills
  • Experience managing maintenance activities, work orders, and service providers
  • Strong organizational and project coordination abilities
  • Proficiency with Microsoft Office, including Excel, Outlook, Teams, and SharePoint
  • Valid driver's license and ability to travel throughout the assigned territory
  • Ability to participate in an on-call rotation
  • Moderate travel throughout Northern California required
  • Occasional travel to support broader North American operations and initiatives

Benefits

Comp & perks
  • Remote-based work
  • Monday–Friday day shift schedule
  • Career advancement opportunities
  • Equal opportunity employment