Operations Supervisor – Regional Maintenance

World Kinect

. Supervise and support Field Service Technicians across Northern California .

Posted 10/22/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in supervising field service technicians and managing maintenance operations, with a strong focus on troubleshooting, problem-solving, and ensuring compliance with safety and regulatory standards. Proficient in coordinating maintenance activities, managing service providers, and supporting continuous improvement initiatives.

Highest-signal resume keywords

Maintenance Operations ManagementField Service SupervisionTroubleshooting And Problem-SolvingContractor ManagementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Maintenance OperationsWork Order ManagementService Provider ManagementPreventative Maintenance PlanningPerformance Metrics TrackingTechnical CertificationField Services ExperienceFacilities MaintenanceDecision-Making SkillsOrganizational Abilities

Soft Skills

Coaching And TrainingProject CoordinationCommunication SkillsFeedback And Performance SupportEscalation Management

Tools & Technologies

Maintenance Management SystemsMicrosoft ExcelMicrosoft OutlookMicrosoft TeamsMicrosoft SharePoint

Certifications & Qualifications

Technical CertificationValid Driver's License

Industry Keywords

Field ServiceContractor Performance MonitoringSafety ComplianceEnvironmental ComplianceOperational Best Practices

About the role

Key responsibilities & impact

Supervise and support Field Service Technicians across Northern California
Assign, prioritize, and monitor maintenance activities
Provide coaching, training, feedback, and performance support to technicians
Serve as the first point of escalation for operational and maintenance-related issues
Participate in field activities and site support as needed
Oversee maintenance help desk tickets, service requests, and work orders through completion
Monitor ticket response times, aging reports, maintenance backlogs, and service levels
Evaluate maintenance requests and determine corrective actions
Review completed work orders for coding accuracy, completeness, and documentation
Dispatch and manage third-party contractors, vendors, and service providers
Monitor contractor performance, work quality, safety compliance, and timelines
Conduct site visits, inspections, audits, and facility assessments
Identify recurring equipment failures and operational risks
Support preventative maintenance planning and execution
Assist with equipment replacements, facility upgrades, and new site startups
Recommend solutions to improve reliability and reduce downtime
Maintain environmental, health, safety, and regulatory compliance
Support incident investigations and corrective actions
Assist with emergency response and after-hours operational support
Monitor parts inventories, maintenance resources, and regional maintenance spending
Maintain records in maintenance management systems
Generate reports and track operational performance metrics
Support continuous improvement initiatives and operational best practices

Requirements

What you’ll need

Associate degree, technical certification, or equivalent industry experience
Minimum 3 years of experience in maintenance operations, facilities maintenance, field services, contractor management, fuel operations, or a related field
Experience leading technicians, contractors, or field personnel
Strong troubleshooting, problem-solving, and decision-making skills
Experience managing maintenance activities, work orders, and service providers
Strong organizational and project coordination abilities
Proficiency with Microsoft Office, including Excel, Outlook, Teams, and SharePoint
Valid driver's license and ability to travel throughout the assigned territory
Ability to participate in an on-call rotation
Moderate travel throughout the region required
Occasional travel to support broader North American operations and initiatives

Benefits

Comp & perks

Remote-based position
Monday–Friday day shift schedule
Opportunities for career advancement
Equal opportunity employment