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Account Manager
World Oil Corp.. Manage existing customer business relationships to achieve budgeted sales goals .
Posted 10/7/2026full-timeDixon • California • United StatesMid-LevelSenior💰 $82,000 - $86,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer relationship management skills, with a focus on achieving sales goals and customer retention. Proficient in utilizing CRM tools and MS Office Suite to enhance customer interactions and reporting.
Highest-signal resume keywords
Customer Relationship ManagementSales Quota AchievementCustomer Support ExperienceMS Office Suite ProficiencyBilingual English/Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Retention StrategiesContract NegotiationCustomer Service Escalation ResolutionStrategic Account PlanningCRM Tool Reporting
Soft Skills
Outstanding Communication SkillsEffective Interpersonal Skills
Tools & Technologies
MS Office SuiteOffice 365
Certifications & Qualifications
High School Diploma or EquivalentValid Driver's License
Industry Keywords
Customer Satisfaction RatingsSales GoalsCustomer Cancellation Management
About the role
Key responsibilities & impact- Manage existing customer business relationships to achieve budgeted sales goals
- Develop and implement customer retention strategies
- Negotiate to preserve business
- Handle customer cancellation requests
- Provide ongoing education on contract details to existing customers
- Obtain customer contract commitments during face-to-face interactions
- Resolve customer service escalations within the defined territory
- Achieve assigned sales quotas and profitability expectations
- Achieve strategic customer objectives defined by company management
- Complete strategic customer account plans
- Report weekly pending, open, and closed opportunities through the CRM tool
- Maintain customer satisfaction ratings meeting company standards
- Complete required training and development objectives
- Perform other related duties as assigned
Requirements
What you’ll need- High School Diploma or equivalent (G.E.D.)
- 5–10 years of computer experience with proficiency in MS Office Suite, including Excel, Word, and PowerPoint
- 5–10 years of proven experience providing customer support
- Outstanding communication skills
- Ability to work effectively with people
- Valid Driver's License and ability to provide a Driver Record from DMV
- Availability from 8am–5pm, Monday through Friday
- Ability to use Office 365, computers, and communication devices
- Ability to travel
- Medium work capacity: exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly
- Bi-lingual English/Spanish is preferred, not required
- Education beyond high school is preferred, not required
Benefits
Comp & perks- Commission
- Required training and development opportunities
- Reasonable accommodations for individuals with disabilities