World Oil Corp.

Account Manager

• Manage existing customer business relationships to achieve budgeted sales goals
• Develop and implement customer retention strategies
• Negotiate to preserve business
• Handle customer cancellation requests
• Provide ongoing education on contract details to existing customers
• Obtain customer contract commitments during face-to-face interactions
• Resolve customer service escalations within the defined territory
• Achieve assigned sales quotas and profitability expectations
• Achieve strategic customer objectives defined by company management
• Complete strategic customer account plans
• Report weekly pending, open, and closed opportunities through the CRM tool
• Maintain customer satisfaction ratings meeting company standards
• Complete required training and development objectives
• Perform other related duties as assigned

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