Air Cargo Manager on Duty, Warehouse

Worldwide Flight Services (WFS)

. Direct supervisory personnel within the assigned functional area .

Posted 10/2/2026full-timeDallas/Fort Worth • Texas • United StatesJuniorMid-Level💰 $65,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong management and supervisory skills, ensuring compliance with corporate security programs and TSA legislation while maintaining high standards of customer satisfaction and employee relations. Proficient in interpreting regulations and policies, with excellent communication abilities to effectively liaise between staff and management.

Highest-signal resume keywords

Management ExperienceAirline Pricing ExperienceCustomer Satisfaction MonitoringDecision-Making SkillsInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supervisory ExperienceOperational Requirements ManagementReport WritingData AnalysisProblem DefinitionTechnical Procedure InterpretationEmployee Handbook AnalysisUnion Contract UnderstandingEquipment OperationLicensing Compliance

Soft Skills

Excellent Interpersonal SkillsWritten Communication SkillsOral Communication SkillsIndependent Judgment

Tools & Technologies

Personal Computer Software

Industry Keywords

Corporate Security ProgramTSA LegislationCustomer SatisfactionEmployee Relations StandardsCompany AuditsSite-Specific Security PlanOperational ComplianceField Service DutiesBusiness CorrespondenceTechnical Procedures

About the role

Key responsibilities & impact

Direct supervisory personnel within the assigned functional area
Oversee and advise on staffing requirements
Monitor and administer discipline/corrective action for subordinates
Ensure customer satisfaction through daily feedback
Act as liaison between first-level supervisors and upper management
Monitor assigned employees to ensure customer satisfaction, safety, security, quality, and employee-relations standards
Maintain and control operational requirements under the corporate security program and TSA legislation
Ensure required company audits are undertaken for continuity and compliance
Implement the site-specific security plan
Ensure WFS staff receive and display relevant company identification badges
Administer practices fairly and equitably for employees, customers, vendors, and third parties
Read, analyze, and interpret employee handbooks, supervisors manuals, union contracts, business publications, technical procedures, governmental regulations, and airline policies
Write reports, business correspondence, and procedure manuals
Present information and respond to questions from groups, managers, clients, and customers
Define problems, collect data, establish facts, and draw valid conclusions
Interpret written, oral, diagrammatic, and schedule-based instructions
Perform responsibilities specific to the assigned shift and report regularly and punctually

Requirements

What you’ll need

Two to five years of previous management/specialist supervisory experience in field service duties
College degree or equivalent experience
Airline pricing experience
Ability to work Fridays, Saturdays, Sundays, holidays, and days off
Familiarity with personal computer software
Independent judgment and decision-making skills
Excellent interpersonal skills and written and oral communication skills
Ability to read, write, fluently speak, and understand English
Ability to lift up to 35 lbs.
Ability to operate equipment and hold necessary licensing, if applicable

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards and more
Multiple medical insurance options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Opportunity for internal mobility and transfers