Air Cargo Office Agent

Worldwide Flight Services (WFS)

. Perform computer data entry .

Posted 9/18/2026full-timeHebron • Kentucky • United StatesSeniorLead💰 $20 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in data entry, document preparation, and compliance with U.S. Customs and Department of Transportation regulations. Capable of managing cargo operations, maintaining security standards, and providing customer assistance in a fast-paced environment.

Highest-signal resume keywords

Data EntryCustoms DocumentationCargo Handling Equipment OperationSecurity ComplianceCustomer Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryDocument PreparationImport/Export DocumentationAirway Bill ProcessingFlight ManifestingInventory VerificationStatistical ReportingCargo DistributionPayment ProcessingTSA Screening

Soft Skills

CommunicationStress ManagementOrganizational SkillsCustomer Service

Certifications & Qualifications

Valid Driver's License

Industry Keywords

U.S. CustomsDepartment of TransportationAirport Operational AreaMAWBTSACargo OperationsSecurity BreachesFreight Forwarders

About the role

Key responsibilities & impact

Perform computer data entry
Prepare, review, organize, copy, and distribute flight documents
Interface with U.S. Customs
Prepare import and export documentation
Accept and distribute cargo according to air carrier and Department of Transportation regulations
Travel to the Airport Operational Area to retrieve or deliver flight documents
Notify brokers or freight forwarders of shipment arrivals or holds
Assist customers retrieving documents and freight
Collect charges and document payment methods
Process Customs Out proof of delivery for each transaction
Assist with MAWBs for over-the-counter shipments
Confirm bookings and TSA mandatory screening
Capture airway bill information in airline systems
Manifest flights using warehouse information
Print and deliver flight manifests, cargo pallet messages, deadload, and NOTOC to aircraft
Verify post-flight inventory
Maintain files and records
Prepare irregularity and weekly import/export statistics reports
Answer incoming calls and respond to emails
Retrieve import and deliver export documents to and from aircraft
Report security breaches, suspicious occurrences, and site security non-compliance

Requirements

What you’ll need

High school diploma, GED, or equivalent
Must be at least 18 years of age
Must have a valid driver's license
Ability to learn PC skills and apply knowledge
Ability to read, write, fluently speak, and understand English
Ability to work rotating shifts, including weekends, holidays, and days off
Ability to handle the stress of a fast-paced eight-hour shift
Ability to drive all cargo handling equipment
Ability to lift up to 70 lbs.
Ability to maintain security under Airport Police, TSA, and United States requirements

Benefits

Comp & perks

DailyPay app for accessing pay in advance
On-the-spot awards through the Awardco Platform, including gift cards
Multiple medical care options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Internal mobility and transfer opportunities