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Worldwide Flight Services (WFS)

Air Cargo Office Agent

Worldwide Flight Services (WFS)

. Perform computer data entry .

Posted 10/13/2026full-timeHebron • Kentucky • United StatesSeniorLead💰 $20 - $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data entry, document preparation, and customer interaction within the air cargo industry. Capable of complying with regulatory requirements and maintaining accurate records while managing fast-paced operational demands.

Highest-signal resume keywords
Data EntryDocument PreparationCustomer ServiceRegulatory ComplianceCargo Handling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryDocument PreparationImport DocumentationExport DocumentationCargo Handling Equipment OperationCustoms ProceduresSales Contract PreparationAWB Information CaptureInventory VerificationStatistical Reporting
Soft Skills
CommunicationStress ManagementCustomer InteractionOrganizational SkillsAttention to Detail
Certifications & Qualifications
Valid Driver's License
Industry Keywords
U.S. CustomsDepartment of Transportation RegulationsTSA ScreeningAir CargoFlight Documentation

About the role

Key responsibilities & impact
  • Perform computer data entry
  • Prepare, review, organize, copy and distribute flight documents
  • Interface with U.S. Customs
  • Prepare import and export documentation
  • Accept and distribute cargo in accordance with applicable air carrier and Department of Transportation regulations
  • Compile customer lists for sales leads
  • Solicit orders and speak with customers to complete sales
  • Quote prices and terms and prepare sales contracts
  • Estimate customer delivery dates based on company delivery schedules
  • Comply with WFS site security procedures
  • Report security breaches, suspicious occurrences and non-compliance
  • Travel to the Airport Operational Area to meet arriving or departing flights and retrieve or deliver documents
  • Notify brokers or freight forwarders of shipment arrivals or holds
  • Assist customers retrieving documents and freight
  • Collect charges and document payment methods
  • Process Customs Out proof of delivery transactions
  • Assist with MAWBs for over-the-counter shipments
  • Confirm bookings and TSA mandatory screening
  • Capture AWB information in airline systems
  • Manifest flights based on warehouse information
  • Print and deliver flight manifests, cargo pallet messages, deadload and NOTOC to aircraft
  • Verify post-flight inventory
  • Maintain pertinent files and records
  • Prepare irregularity and weekly import/export statistics reports
  • Answer incoming calls and respond to emails
  • Retrieve import and deliver export documents to and from aircraft

Requirements

What you’ll need
  • HS Diploma, GED or Equivalent
  • Must be at least 18 years of age
  • Must have a valid driver's license
  • Ability to learn PC skills and apply knowledge
  • Ability to read, write, fluently speak and understand the English language
  • Ability to work rotating shifts including weekends, holidays and days off
  • Ability to lift up to 70 lbs.
  • Ability to handle the stress of a fast-paced eight-hour shift
  • Ability to drive all cargo handling equipment

Benefits

Comp & perks
  • DailyPay app for accessing pay in advance
  • On-the-spot awards through the Awardco Platform, including gift cards and more
  • Multiple medical care options for full-time and part-time employees
  • Travel discounts
  • Pet insurance
  • Discount shopping
  • Wellness programs offered to all employees
  • 401k program
  • Internal mobility and transfer opportunities