Air Cargo Office Agent

Worldwide Flight Services (WFS)

. Perform computer data entry .

Posted 9/17/2026full-timeBaltimore • Maryland • United StatesSeniorLead💰 $18 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in data entry, documentation preparation, and compliance with air carrier and Department of Transportation regulations. Capable of managing cargo handling, customer interactions, and security monitoring in a fast-paced environment.

Highest-signal resume keywords

Data EntryImport And Export DocumentationCargo Handling Equipment OperationCustomer ServiceSecurity Monitoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Typing Speed Of 30 WPMDocument PreparationCargo DistributionSales Contract PreparationDelivery Date Estimation

Soft Skills

Attention To DetailAbility To Handle StressEffective Communication

Certifications & Qualifications

Valid Driver's LicensePort Authority Or Airport Authority Permit

Industry Keywords

U.S. CustomsDepartment Of Transportation RegulationsWFS Site Security ProceduresCargo HandlingSales Leads

About the role

Key responsibilities & impact

Perform computer data entry
Prepare all flight documents
Interface with U.S. Customs
Prepare import and export documentation
Accept and distribute cargo according to applicable air carrier and Department of Transportation regulations
Compile customer lists for sales leads
Solicit orders and speak with customers to complete sales
Quote prices and terms and prepare sales contracts
Estimate customer delivery dates based on company delivery schedules
Move cargo up to 70 lbs.
Comply with WFS site security procedures for assigned warehouse and other operations
Monitor staff, security contractors and visitors for security concerns
Report security breaches, suspicious occurrences or non-compliance to managers or through the WFS whistleblower program
Retrieve import and deliver export documents to and from aircraft

Requirements

What you’ll need

HS Diploma, GED or Equivalent
Valid driver's license
Port Authority or Airport Authority permit, if applicable, to use ramp-side service roads
At least 18 years of age if the position requires driving cargo handling equipment
Ability to work rotating shifts, including weekends, holidays and days off
Ability to read, write, fluently speak and understand English
Minimum typing speed of 30 WPM
Ability to concentrate on detail
Ability to learn PC skills and apply knowledge
Ability to lift up to 70 lbs. with no exceptions
Ability to handle the stress of a fast-paced eight-hour shift
Ability to drive all cargo handling equipment
Ability to step up to an above-ground level

Benefits

Comp & perks

DailyPay access to wages in advance
On-the-spot awards through the Awardco Platform, including gift cards
Multiple medical plan options for full- and part-time employees
Travel discounts
Pet insurance
Discount shopping
Wellness programs
401(k) program
Internal mobility and transfer opportunities